Chapter 3 Flashcards
Active Listening
A way of communicating that involves giving a person one’s full attention while he is speaking and encouraging him to give information and clarify ideas
Barrier
A block or an obstacle
Care conference
A meeting to share and gather info about a resident in order to develop a care plan
Body language
All of the conscious or unconscious messages a person’s body sends as she communicates, such as facial expressions and shrugging her shoulders
Care plan
A plan for each resident created by the nurse that outlines the tasks that team members must perform to help the resident reach his or her goals of care
Charting
The act of noting care and observations; documenting
Code
In health care, an emergency medical situation in which specially-trained responders provide the necessary care
Code status
Formally written status of the type and scope of care that should be provided in the event of a cardiac arrest, other catastrophic organ failure, or terminal illness
Critical thinking
The process of reasoning and analyzing in order to solve problems; for the nursing assistant, critical thinking means making careful observations and promptly reporting all potential problems
Culture
A set of learned beliefs, values, traditions, and behaviors shared by a social, ethnic, or age groups
Edema
Swelling in body tissues caused by excess fluid
Incident
An accident, problem, or unexpected event during the course of care
Incident report
A report documenting an incident and the response to the incident; also known as an occurrence, accident, or event report
Medical chart
Legal record of all medical care a patient, resident, or client receives
Minimum Data Set
A detailed form with guidelines for assessing residents in long-term care facilities; also details what to do if resident problems are identified
Nonverbal communication
Communication without using words, such as through gestures and facial expressions
Nursing process
An organized method used by nurses to determine residents’ needs, plan the appropriate care to meet those needs, and evaluate how well the plan of care is working; five steps are assessment, diagnosis, planning, implementation, and evaluation
Objective information
Factual information collected using the senses of sight hearing, smell, and touch; also called signs
Orientation
A person’s awareness of person, place, and time
Prefix
A word part added to the beginning of a root to create a new meaning
Prioritize
To place things in order of importance
Root
The main part of a word that gives it meaning
Rounds
Physical movement of staff from room to room to discuss or psychological injury
Subjective information
Information collected from residents, their family members, and friends; information may or may not be true but is what the person reported; also called symptoms
Suffix
A word part added to the end of a root or a prefix to create a new meaning
Verbal communication
Communication involving the use of spoken or written words or sounds
Vital signs
Measurements- temperature, pulse, respiration’s, blood pressure, pain level- that monitor the functioning of the vital organs of the body
sentinel event
An unexpected occurrence involving death or serious physical or psychological injury
Communication
The exchange of information with others, which involves sending and receiving messages
Roles during communication
Sender and receiver
Sender
The person who communicates first
Receiver
The person who receives the message
What is as important as the words used in communication?
The sound of the voice
Communication process
The sender sends a message to the receiver. The receiver receives the message. Then the receiver send feedback to the sender.
How would you feel when a teacher or supervisor sounds irritated when answering a question you have asked?
Answer the question for yourself
How might a resident fell when a nursing assistant sounds irritated when provided care?
Answer the question for yourself
Examples of positive nonverbal communication
Smiling in a friendly manner
Leaning forward to listen
Nodding while a person is speaking
With permission, putting your hand over a resident’s hand
Examples of negative nonverbal communication
Rolling eyes
Crossing arms in front of the body
Tapping feet
Pointing at someone while speaking
Guidelines for proper communication
Use appropriate words Be aware of your body language Use a friendly and professional tone of voice Wait for responses and let pauses happen Practice active listening Use mostly facts when communicating
Be aware of what when communicating with residents?
Barriers and ways to avoid them
Examples of communication barriers
Resident doesn’t hear, doesn’t hear correctly, or doesn’t understand
Resident is difficult to understand
NA, resident, or others use words that are not understood
NA uses slang or profanity
NA uses clichés
Examples of communication barriers (continued)
NA responds with ”why?”
NA gives advice
NA asks questions that only require yes/no answers
Resident speaks a different language
NA or resident uses nonverbal communication
Aspects of communication influenced by culture
Eye contact
Touch
Language
Examples of acceptable touch
Giving residents respectful personal care, such as bathing, dressing, feeding, and shaving
Hugging, if the resident permits or asks for it
Holding a resident’s hand when asked
Examples of unacceptable touch
Sitting on a resident’s lap or asking a resident to sit on your lap
Kissing a resident
Hugging a resident who pulls away
Inappropriately touching or rubbing against a resident or staff member
Who does a nursing assistant communicate with on the job?
Doctors, nurses, supervisors, and other staff members Other departments Residents Families and visitors The community
Medical terms are made up of what?
Roots
Prefixes
Suffixes
Medical term example (otoscope) identify the prefix and root
Root- scope- instrument to look inside
Prefix- oto- ear
Otoscope definition- an instrument used to examine the ear
Medical term example (thermometer) identify the prefix and suffix
Suffix- meter- measuring instrument
Prefix- thermo- heat
Thermometer definition- an instrument that measures body temperature
Prefix
A, An
Without, not, lack of
Analgesic= without pain
Prefix
Ante
Before, in front of
Antepartum= before delivery
Prefix
Bi
Two, twice, double
Bifocal= two lenses
Prefix
Brady
Slow
Bradycardia= slow pulse, heartbeat
Prefix
Contra
Against
Contraceptive= prevents pregnancy
Prefix
Dis
Apart, free from
Disinfected= free from microorganisms
Prefix
Dys
Bad, painful
Dysuria= painful urination
Prefix
Endo
Inner
Endoscope= instrument for examining the inside of an organ
Prefix
Epi
On, over, upon
Epidermis= outer layer of the skin
Prefix
Erytho
Erythrocyte= red blood cell
Prefix
Ex
Out, away from
Exhale= to breathe out
Prefix
Hemi
Half
Hemisphere= on or two parts of the brain
Prefix
Hyper
Too much, high
Hypertension= high blood pressure
Prefix
Hypo
Below, under
Hypotension= Low blood pressure
Prefix
Inter
Between, within
Interdisciplinary= between disciplines
Prefix
Leuk
White
Leukocyte= white blood cell
Prefix
Mal
Bad, illness, disorder
Malformed= badly made
Prefix
Micro
Small
Microscopic= too small for the eye to see
Prefix
Olig
Small, scant
Oliguria= small amount of urine
Prefix
Patho
Disease, suffering
Pathology= the study of disease
Prefix
Per
By, through
Perforate= to make a hole through
Prefix
Peri
Around
Pericardium= sac around the heart
Prefix
Poly
Many, much
Polyuria= much urine
Prefix
Post
After, behind
Postmortem= period after death
Prefix
Pre
Before, in front of
Prenatal= period before birth
Prefix
Sub
Under, beneath
Subcutaneous= beneath the skin
Prefix
Supra
Above, over
Suprapelvic= located above the pelvis
Prefix
Tachy
Swift, fast, rapid
Trachycardia= rapid heartbeat
Root
Abdomin
Abdomen
Abdominal= pertaining to the abdomen
Root
Aden
Gland
Adenitis= inflammation of the gland
Root
Angi
Vessel
Angioplasty
Surgical repair of a vessel using a balloon
Root
Arterio
Artery
Arteriosclerosis
Hardening of artery walls
Root
Arthr
Joint
Arthrotomy
Cut into the point
Root
Brachi
Arm
Brachial
Pertaining to the arm
Root
Bronchi, bronch
Arm
Brachial
Pertaining to the arm
Card, cardi
Heart
Cardiology
Study of the heart
Cerebr
Cerebrum
Cerebrospinal
Pertaining to the brain and spinal cord
Cephal
Head
Cephalalgia
Headache
Chole, chol
Bile
Cholecystitis
Inflammation of the gall bladder
Colo
Colon
Colonoscopy
Examination of the large intestine or colon with a scope
Cost
Rib
Costochondral
Pertaining to a rib
Crani
Skull
Craniotomy
Cutting into the skull
Cyan
Blue
Cyanosis
Blue, gray, or purple tinge to the skin due to lack of oxygen in the blood
Cyst
Bladder, cyst
Derm, derma
Skin
Dermatitis
Inflammation of the skin
Duoden
Duodenum
Duodenal
Pertaining to the duodenum, the first part of the small intestine
Encephal
Brain
Encephalitis
Inflammation of the brain
Gaster
Stomach
Gastritis
Inflammation of the stomach
Geron
Aged
Gerontology
Study of the aged
Gluco
Sweet
Glucometer
Device used to measure blood glucose
Glyco, glyc
Woman
Gynecology
Study of diseases of the female reproductive organs
Hems, hemato, hemo
Blood
Hematuria
Blood in the urine
Hepato
Liver
Hepatomegaly
Enlargement of the liver
Hyster
Uterus
Hysterectomy
Surgical removal of the uterus
Ile, ili
Ileum
Ileorrhaphy
Surgical repair of the ileum
Larying
Larynx
Laryngctomy
Excision of the larynx
Lymph
Lymph
Lymphocyte
Type of white blood cell
Mamm
Breast
Mammogram
X-ray of the breast
Mast
Breast
Mastectomy
Exicision of the breast
Melan
Black
Mening
Meninges; membranes covering the spinal cord and brain
Meningitis
Inflammation of the membranes of the spinal cord or brain
Melanoma
Mole or tumor, maybe cancerous
Necro
Death
Necrotic
Dead tissue
Nephr
Kidney
Nephrectomy
Removal of a kidney
Neur
Nerve
Neuritis
Inflammation of a nerve
Onc
Tumor
Oncology
Study of tumors
Ophthalm
Eye
Ophthalmologist
Eye doctor
Oste
Bone
Osteoarthritis
Disease if the joints
Ot
Ear
Otology
Science of the ear
Pharyng
Pharynx
Pharyngitis
Inflammation of the throat, sore throat
Phleb
Vein
Phlebitis
Inflammation of a vein
Pneo/ pnea
Breathing
Tachypnea
Rapid breathing
Pneum
Air, gas, respiration
Pneumonia
Inflammation of the lungs
Pod
Foot
Podiatrist
Foot doctor
Proct
Anus, rectum
Proctology
Study of the rectum
Pulm
Lung
Pulmonary
Relating to the lungs
Splen
Spleen
Splenomegaly
Englarged spleen
Stomat
Mouth
Stomatitis
Inflammation of mouth
Therm
Hot, heat
Thremoplegia
Heatstroke
Thorac
Chest
Thoracotomy
Incision into chest wall
Thromb
Blood clot
Thrombus
Blood clot blocking a vessel
Toxic, tox
Poison
Toxicology
Study of poisons
Trache
Trachea, windpipe
Tracheostomy
Incision to make an artificial airway
Urethr
Urethra
Urethritis
Inflammation of urethra
-cyte
Cell
Leukocyte
White blood cell
-ectomy
Excision, removal of
Splenectomy
Removal of spleen
-emesis
Vomiting
Hyperemesis
Excessive vomiting
-emia
Blood condition
Anemia
Lack of red blood cells
-ism
A condition
Hyperthyroidism
Condition caused by an excessive production of thyroid hormones
-itis
Inflammation
Stomatitis
Inflammation of the mouth
-logy
Study of
Hematology
Study of the blood
-megaly
Enlargement
Splenomegaly
Enlarged spleen
-oma
Tumor
Melanoma
Mole or tumor, may be cancerous
-osis
Condition
Halitosis
Bad breath
-ostomy
Creation of an opening
Ileostomy
Creation of an opening into the ileum
Otomy
Cut into
Laparotomy
Cutting into the abdomen
-pathy
Disease
Myopathy
Disease of the muscle
Penia
Lack
Leukopenia
A lack of white blood cells
-phagia
Speaking
Aphasia
A sense of speaking
-phobia
Exaggerated fear
Acrophobia
Fear of high places
-plasty
Surgical repair
Angioplasty
Surgical repair of a vessel using a balloon
-plegia
Paralysis
Paraplegia
Paralysis of the lower portion of the body
-rrhage
Excessive flow
Hemorrhage
Excessive flow of blood
-scope
Examination using a scope
-stomy
Creation of an opening
Colonoscopy
Examination of the large intestine of colon with a scope
Colostomy
Opening into the colon
-tomy
Incision, cutting into
Thoracotomy
Incision into chest wall
-uria
Condition of the urine
Dysuria
Painful urination
Why are abbreviations important?
They help healthcare workers communicate more efficiently.
Abbreviation
A
Before
AAROM
Active-assistive rage of motion
Abd
Abdomen
ABR
Absolute bedrest
ac, a.c.
Before meals
AD
Alzheimer’s disease
ADC
AIDS dementia complex
ad lib
As desired
adm.
Admission
ADLs
Activities of daily living
AED
Automated external defribrillator
AHA
American Heart Association
AIDS
Acquired immune deficiency syndrome
AIIR
Airborne infection isolation room
AKA
Above-knee amputation, also known as