Chapter 3

Question 1

What is culture?

Answer 1

Handy defines culture as the way we do things round here

Question 2

What are the factors that influence culture?

Answer 2

Technology, size, diversity, age, history, ownership

Question 3

What are schein 3 when it comes to culture?

Answer 3

Aretefacts and creations, values, basic assumptions

Question 4

What are artefacts and creations?

Answer 4

Elements can be seen and heard e.g body shop having green as label

Question 5

What is espoused values ?

Answer 5

Truth not hype, identified from stories and opinions

Question 6

What are basic assumptions?

Answer 6

So deeply embedded that members are no longer consciously aware of them

Question 7

What are handy’s 4 things in relation to culture?

Answer 7

Power, role, task, people

Question 8

What is power culture?

Answer 8

The ego of the key person comes first. Reacts well to change, quick decision making and small run business

Question 9

What is role culture?

Answer 9

Job description comes first, slower decision making, slower predictable business e.g, government

Question 10

What is task culture?

Answer 10

Getting the job done right and on time comes first, flexibility, adaptability, project environment

Question 11

What is people culture?

Answer 11

Everyone fulfils personal goals and objectives e.g., solicitors firms

Question 12

What is indulgence in relation to hofstede?

Answer 12

Free gratification of basic natural and human drives related to enjoying life and having fun

Question 13

What is restraint in relation to hofstede?

Answer 13

Suppression of gratification of needs by way of strict social norms

Question 14

What is individualism/ collectivism in relation to hofstede?

Answer 14

Extent to which people are expected to take care of themselves

Question 15

What is time orientation in relation to hofstede?

Answer 15

How much society values long standing values and traditions

Question 16

What is power distance in relation to hofstede?

Answer 16

The extent to which society accepts the unequal distribution of power

Question 17

What is uncertainty avoidance in relation to Hofstede?

Answer 17

Degree to which members of society are uncomfortable with risk

Question 18

What is informal organisation?

Answer 18

The social structure of the organisation

Question 19

What is informal organisation made up of?

Answer 19

The social norms, relationships and interactions that affect how an organisation works

Question 20

What are adv of informal organisations?

Answer 20

Fulfills social needs, influence of productivity, fast communication, fulfills organised objectives

Question 21

What are the dis adv of informal organisation

Answer 21

Resistance to change, inefficiency, conformity