Chapter 19 Flashcards
What is recruitment?
Involves attracting a range of suitable candidates for a given role within the organisation
What is selection?
processes are aimed at choosing the most suitable candidates for the specified position
What are the consequences of poor recruitment and selection?
- high staff turnover
- the high cost of advertising for vacancies
- management time involved in selection and training
- expense of dismissal
What is the process of selection?
Application forms -> interviews -> testing -> references
What is the process of recuritment?
attract candidates-> person specification-> job description > job analysis -> agree vacancy
What did Alec Rogers recommend that should be covered in a person specification?
Special aptitudes Circumstances Interests Physical makeup Disposition (personality) Attainments General intelligence
Give some examples of interview options?
Face to face Stress interview Group interview Succession of interviews Problem solving Panel interviews
What are 2 basic types of selection testing?
Proficiency and attainment
Psychometric
What is proficiency and attainment testing?
these are used to examine the applicant’s competences, skills and abilities in areas that will be required in the job
what is psychometric testing?
these are more general and test psychological factors, such as aptitude, intelligence and personality
What are some examples of selection testing?
- Intelligence tests, proficiency tests, psychometric tests, medical examinations, aptitude tests, psychological and personality tests
What do assessment centres involve?
candidates being observed and evaluated by trained assessors as they are given a selection of pre-programmed exercises or trials
What is the role/responsibility of senior managers/directors in the recruitment process?
Clarifying corporate objectives
Designing an effective structure
Providing a system for HR planning
What is the role/responsibility of HR in the recruitment process?
assessing staff needs maintaining employee records advertising for new employee designing application forms compliance with legislation
What is the role/responsibility of recruitment consultants in the recruitment process?
Analysing the demands of the job
helping with job analysis
designing job advertisements
offering list of suitable candidates
What is the role/responsibility of line managers in large in the recruitment process?
- requesting more human resources
- advising on requirements
- having a final say on the selection
What are equal opportunities?
refers to the belief that there should be an equal chance for all workers to apply and be selected for jobs, to be trained and promoted in employment and to have employment terminated fairly
What are the 3 types of discrimination that an equal opportunity policy will attempt to prevent?
Direct discrimination
Victimisation
Indirect discrimination
What is direct discrimination?
Occurs when an employer treats an employee less favourably than another, due to their gender, race etc
What is indirect discrimination?
Occurs when a working condition or rule disadvantages one group of people more than another
What is victimisation?
Means an employer treating an employee less favourably because they have made, or tried to make, a complaint about discrimination
What are the main differences between diversity and equal opportunities?
Diversity - voluntary but EO is government initiated
Diversity - Productivity driven, EO legally driven
Diversity - inclusive, EO targeted
Diversity - Proactive, EO reactive
