Chapter 19

Question 1

What is recruitment?

Answer 1

Involves attracting a range of suitable candidates for a given role within the organisation

Question 2

What is selection?

Answer 2

processes are aimed at choosing the most suitable candidates for the specified position

Question 3

What are the consequences of poor recruitment and selection?

Answer 3

• high staff turnover
• the high cost of advertising for vacancies
• management time involved in selection and training
• expense of dismissal

Question 4

What is the process of selection?

Answer 4

Application forms -> interviews -> testing -> references

Question 5

What is the process of recuritment?

Answer 5

attract candidates-> person specification-> job description > job analysis -> agree vacancy

Question 6

What did Alec Rogers recommend that should be covered in a person specification?

Answer 6

Special aptitudes
Circumstances
Interests
Physical makeup
Disposition (personality)
Attainments
General intelligence

Question 7

Give some examples of interview options?

Answer 7

Face to face
Stress interview
Group interview
Succession of interviews
Problem solving
Panel interviews

Question 8

What are 2 basic types of selection testing?

Answer 8

Proficiency and attainment

Psychometric

Question 9

What is proficiency and attainment testing?

Answer 9

these are used to examine the applicant’s competences, skills and abilities in areas that will be required in the job

Question 10

what is psychometric testing?

Answer 10

these are more general and test psychological factors, such as aptitude, intelligence and personality

Question 11

What are some examples of selection testing?

Answer 11

• Intelligence tests, proficiency tests, psychometric tests, medical examinations, aptitude tests, psychological and personality tests

Question 12

What do assessment centres involve?

Answer 12

candidates being observed and evaluated by trained assessors as they are given a selection of pre-programmed exercises or trials

Question 13

What is the role/responsibility of senior managers/directors in the recruitment process?

Answer 13

Clarifying corporate objectives
Designing an effective structure
Providing a system for HR planning

Question 14

What is the role/responsibility of HR in the recruitment process?

Answer 14

assessing staff needs
maintaining employee records
advertising for new employee
designing application forms
compliance with legislation

Question 15

What is the role/responsibility of recruitment consultants in the recruitment process?

Answer 15

Analysing the demands of the job
helping with job analysis
designing job advertisements
offering list of suitable candidates

Question 16

What is the role/responsibility of line managers in large in the recruitment process?

Answer 16

• requesting more human resources
• advising on requirements
• having a final say on the selection

Question 17

What are equal opportunities?

Answer 17

refers to the belief that there should be an equal chance for all workers to apply and be selected for jobs, to be trained and promoted in employment and to have employment terminated fairly

Question 18

What are the 3 types of discrimination that an equal opportunity policy will attempt to prevent?

Answer 18

Direct discrimination
Victimisation
Indirect discrimination

Question 19

What is direct discrimination?

Answer 19

Occurs when an employer treats an employee less favourably than another, due to their gender, race etc

Question 20

What is indirect discrimination?

Answer 20

Occurs when a working condition or rule disadvantages one group of people more than another

Question 21

What is victimisation?

Answer 21

Means an employer treating an employee less favourably because they have made, or tried to make, a complaint about discrimination

Question 22

What are the main differences between diversity and equal opportunities?

Answer 22

Diversity - voluntary but EO is government initiated
Diversity - Productivity driven, EO legally driven
Diversity - inclusive, EO targeted
Diversity - Proactive, EO reactive