Chapter 21: Business Basics and Planning Flashcards

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1
Q

Sole proprietorship

A

One person owns the business

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2
Q

Independent Contractor

A

This person provides a service for other people or businesses.

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3
Q

Partnership

A

A business partnership is formed by two or more people, either with an informal agreement or with a formal written contract filed with local or state government.

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4
Q

Corporation

A

A formal business entity subject to laws, regulations, and the demands of stock- holders.

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5
Q

S Corporation

A

A popular alternative for small businesses; combines the advantages of the sole proprietorship, partnership, and corporation.

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6
Q

Limited Liability Company

A

A limited liability company is flexible for small to medium sized businesses and generally more advantageous than partnerships or S corporations.

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7
Q

The first step to creating a business plan

A

Do a comprehensive demographic analysis.

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8
Q

Market Analysis

A

Provides the baseline data to build a budget.

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9
Q

Market niche

A

A client group with similar needs and goals.

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10
Q

Step 1 of sales

A

Making Contact. Simply introduce yourself to open that door.

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11
Q

Step 2 of sales

A

Building Rapport. Take personal interest in the prospect.

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12
Q

Step 3 of sales

A

Assessing Need. Ask questions and encourage the prospect to share with you.

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13
Q

Step 4 of sales

A

The Tease. Give them a taste of what training is.

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14
Q

Step 5 of sales

A

Presenting a Winning Proposition and Closing. Ask for the sale. For the close, give the prospect client either/or choices instead of yes or no.

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15
Q

Step 6 of sales

A

The Fall Back. A no becomes a future prospect.

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16
Q

Step 7 of sales

A

Keep in Mind. Understand that a prospect is always a potential customer, so practice cautious persistence.