chapter 2

Question 1

semiotic

Answer 1

the study of signs

Question 2

phenomenology

Answer 2

a personal interpretation of everyday life and activities

Question 3

situational context

Answer 3

environments that are limited by such factors as the number of people present, the feed- back, the space between communicators, among others

Question 4

intrapersonal communication

Answer 4

communication with oneself

Question 5

interpersonal communication

Answer 5

face-to-face communication between people

Question 6

self esteem

Answer 6

the degree of positive orientation people have about themselves

Question 7

small group/team communication

Answer 7

communication between and among at least three people who work together to achieve some common purpose

Question 8

cohesiveness

Answer 8

the degree of togetherness between and among communicators

Question 9

synergy

Answer 9

the intersection of multiple perspectives in a small group

Question 10

networks

Answer 10

communication patterns through which information flows

Question 11

roles

Answer 11

positions of group members and their relationship to the group

Question 12

organizational communication

Answer 12

communication within and among large, extended environments

Question 13

hierarchy

Answer 13

an organizing principle whereby things or people are ranked one above the other

Question 14

hawthorne experiments

Answer 14

a set of investigations that ushered in a human relations approach to organizations

Question 15

public communication

Answer 15

the dissemination of information from one person to many others (audience)

Question 16

rhetoric

Answer 16

a speaker’s available means of persuasion

Question 17

communication apprehension

Answer 17

a generalized fear or anxiety regarding communicating in front of others

Question 18

mass communication

Answer 18

communication to a large audience via various channels (e.g., radio, internet, television, etc.)

Question 19

mass media

Answer 19

channels or delivery modes for mass messages

Question 20

new media

Answer 20

computer-related technology

Question 21

cultural communication

Answer 21

communication between and among individuals whose cultural backgrounds vary

Question 22

culture

Answer 22

a community of meaning with, among other things, a shared body of knowledge

Question 23

co-cultures

Answer 23

groups of individuals who are part of the same larger culture, but who can be classified around various identities (i.e., race, sex, age, etc.)