chapter 16 Flashcards
communication management theory (CMM)
a theory that explains how people create, interpret, and coordinate meaning in conversations using shared rules
social constructionism
belief that people co-construct their social reality in conversations
social reality
a person’s beliefs about how meaning and action fit within an interpersonal interaction
personal meaning
the meaning achieved when a person brings their unique experience into an interaction
interpersonal meaning
the result when two people agree on each other’s interpretations of an interaction
content
the conversion of raw data into meaning
speech act
action we perform by speaking (e.g., questioning, complimenting, or threatening)
episodes
communication routines that have recognized beginnings, middles, and endings
punctuation
process of identifying when an episode begins or ends
relationship
agreement and understanding between two people
enmeshment
the extent to which partners identify themselves as part of a system
life scripts
clusters of past or present episodes that create a system of manageable meanings with others
cultural patterns
images of the world and a person’s relationship to it
loops
the reflexiveness of levels in the hierarchy of meaning
charmed loops
rules of meaning are consistent throughout the loop
