chapter 1

Question 1

communication

Answer 1

a social process in which individuals employ symbols to establish and interpret meaning in their environment

Question 2

social

Answer 2

the notion that people and interactions are part of the communication process

Question 3

process

Answer 3

ongoing, dynamic, and unending occurrence

Question 4

symbol

Answer 4

arbitrary label given to a phenomenon

Question 5

concrete symbol

Answer 5

symbol representing an object

Question 6

abstract symbol

Answer 6

symbol representing an idea or thought

Question 7

meaning

Answer 7

what people extract from a message

Question 8

environment

Answer 8

situation or context in which communication occurs

Question 9

models

Answer 9

simplified representations of the communication process

Question 10

linear model of communication

Answer 10

one-way view of communication that assumes a message is sent by a source to a receiver through a channel

Question 11

noise

Answer 11

distortion in channel not intended by the source

Question 12

semantic noise

Answer 12

linguistic influences on reception of message

Question 13

psychological noise

Answer 13

cognitive influences on reception of message

Question 14

physical (external) noise

Answer 14

bodily influences on reception of message

Question 15

physiological noise

Answer 15

biological influences on reception of message

Question 16

source

Answer 16

originator of a message

Question 17

message

Answer 17

words, sounds, actions, or gestures in an interaction

Question 18

reciever

Answer 18

recipient of a message

Question 19

channel

Answer 19

pathway to communication

Question 20

interactional model of communication

Answer 20

view of communication as the sharing of meaning with feedback that links source and receiver

Question 21

feedback

Answer 21

a subprocess of calibration; information allowing for change in the system

Question 22

field of experience

Answer 22

overlap of sender’s and receiver’s culture, experiences, and heredity in communication

Question 23

transactional model of communication

Answer 23

view of communication as the simultaneous sending and receiving of messages.

Question 24

holistic model of communication

Answer 24

view of communication suggesting that communication occurs in a context, with overlapping fields of experiences, and having an effect

Question 25

context

Answer 25

the general environment in which communication takes place

Question 26

cultural context

Answer 26

the environment in which unique cultural patterns of communication take place

Question 27

historical context

Answer 27

the environment in which communication can be understood via its historical period

Question 28

situational context

Answer 28

the tangible environment in which communication occurs

Question 29

technological field of experience

Answer 29

a person’s use of technology as it influences or is influenced by their culture, past experiences, personal history, and/or heredity

Question 30

effect

Answer 30

a condition that inevitably follows a causative condition

Question 31

ethics

Answer 31

perceived rightness or wrongness of an action or behavior