chapter 14: face negotiation theory (FNT)

Question 1

face negotiation theory (FNT)

Answer 1

theory by stella ting-toomey that explores intercultural communication, conflict, politeness, and “facework”

Question 2

face

Answer 2

a metaphor for the public image people display

Question 3

face concern

Answer 3

interest in maintaining one’s face or the face of others

Question 4

face need

Answer 4

desire to be associated or disassociated with others

Question 5

positive face

Answer 5

desire to be liked and admired by others

Question 6

negative face

Answer 6

desire to be autonomous and free from others

Question 7

facework

Answer 7

actions used to deal with face needs/wants of self and others

Question 8

tact facework

Answer 8

extent to which a person respects another’s autonomy

Question 9

solidarity facework

Answer 9

accepting another as a member of an in-group

Question 10

approbation facework

Answer 10

focusing less on the negative aspects and more on the positive aspects of another

Question 11

self identity

Answer 11

personal attributes of an individual

Question 12

face-saving

Answer 12

efforts to avoid embarrassment or vulnerability

Question 13

face restoration

Answer 13

strategy used to preserve autonomy and avoid loss of face

Question 14

individualism

Answer 14

a cultural value that places emphasis on the individual over the group

Question 15

collectivism

Answer 15

a cultural value that places emphasis on the group over the individual

Question 16

face management

Answer 16

the protection of one’s face

Question 17

avoiding (AV)

Answer 17

staying away from disagreements

Question 18

obliging (OB)

Answer 18

satisfying the needs of others

Question 19

compromising (CO)

Answer 19

a behavior that employs give-and-take to achieve a middle-road resolution

Question 20

dominating (DO)

Answer 20

using influence or authority to make decisions

Question 21

integrating (IN)

Answer 21

collaborating with others to find solutions