Chapter 12 Flashcards

1
Q

What three things lead to prejudice?

A

Cognitive (logical thought), affective (emotion), Behavior (discrimination)

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2
Q

what is discrimination?

A

the behavior of going against people

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3
Q

What did the Milgrim experiment test for?

A

The idea of obedience to authority; doing things just because an authority figure tells you to

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4
Q

What is the attribution theory and who created it?

A

Fritz Heider in 1958; theory that we explain someone’s behavior by crediting internal characteristics or environment factors

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5
Q

what are personal attributes

A

explanations for outcomes that come from inside you, like traits, moods, abilites. Ex. if you fall, then you’re clumsy

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6
Q

What are situational attributes?

A

explanations for outcomes that come from the outside, like weather, luck, or other people. Ex. if you fall, it’s because the floor was slippery

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7
Q

what is the fundamental attribution error?

A

tendency to underestimate the impact of situational factors and overestimate personal factors

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8
Q

What is cognitive bias?

A

systemic error in thinking that affects decisions and judgements people make

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9
Q

What is a self-serving bias?

A

tendency to blame external forces when bad things happen to give ourselves credit when something good happens

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10
Q

What is the social influence?

A

the ways people are affected by the real or imagined pressure of others; vary in their of pressure

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11
Q

What is a group?

A

set of individuals who interact over time and have shared fate, goals, identity

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12
Q

What is an in group?

A

social group where a person psychologically identifies as being a member

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13
Q

what is an out group?

A

a social group which an individual does not apply

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14
Q

what is cognitive dissonance?

A

psychological conflict and the perception of contradictory information

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15
Q

What is the normative influence?

A

also known as social norms; influence that produces conformity when a person fears negative social consequences of appearing deviant

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16
Q

What is conformity?

A

act of matching attitudes, beliefs, and behaviors to group norms; most common form of social influence

17
Q

What did Solomon Asch do in 1951?

A

he conducted an experiment that studied how people’s beliefs affect the beliefs of others.

18
Q

What is group think?

A

group decision-making style characterized by the excessive tendency among group members to seek concurrence

19
Q

what is deindividuation?

A

loss of a person’s individuality and reduction of normal constraints against deviant behavior; individuals will not be held responsible for their actions if they did it in a group

20
Q

what is social facilitation

A

presence of others enhances performance on easy tasks but impairs performance on difficult tasks

21
Q

what is social loafing?

A

tendency of individuals to put forth less effort when they are part of a group

22
Q

what is the bystander effect/apathy?

A

the greater number of people present, the less likely people will help

23
Q

what is the elaboration likelihood model of attitude change?

A

people more likely to carefully process persuasive messages

24
Q

what is the foot in the door phenomenon?

A

tendency for people who have first agreed to a small request to comply later with a larger request

25
What is lowballing?
selling something small when you haven't agreed yet
26
what is the door in the face technique?
asking for a large commitment and being refused and the asking for a smaller commitment and getting agreement
27
What is the just-world hypothesis?
cognitive bias that assumes people will get what they deserve
28
what is the self-fulfilling prophecy?
a person's expectations about another person result in the person acting in a way the confirms the expectation
29
what is the frustration-aggression hypothesis?
psychological explanation of aggressive behavior as a result of frustration of goals
30
Which researcher identified four interpersonal styles that lead to difficulties and, often, breakups between couples who are romantically involved?
John Gottman
31
what is actor-observer bias?
tendency to attribute one's own actions to external causes while attributing other people's behaviors to internal causes
32
what is modern racism?
Subtle forms of prejudice that coexist with the rejection of racist beliefs
33
what is the mere exposure effect?
The increase in liking due to repeated exposure
34
what is explicit attitude?
an attitude that a person is consciously aware of can report
35
what is implicit attitude?
an attitude that influences a person's feelings and behavior at an unconscious level
36
what is a central route
method of persuasion where people pay attention to arguments and all information in the message; uses high elaboration
37
what is a peripheral route?
method of persuasion where people minimally process the message; uses low elaboration
38
what is prosocial
acting in ways that tend to benefit others
39
what is altruism?
the act of providing help when it is needed, with no apparent reward