chapter 11 Flashcards
drive reduction theory
physiological need- physical arousal- psychological drive
pulled by incentives in the environment
goal of homeostasis/ balance
arousal theory
motivated behaviors can increase arousal
goal to achieve optimum levels of arousal
Maslow’s Hierarchy of Needs
physiological safety belonging/ love esteem self-actualization self-trancendence
work “flow”
satisfying experience when one is fully engaged
job v career v calling
money vs work vs dream
Industrial Organization Psychology
applies psychological principles to the workplace
personnel pschology
selecting and evaluating workers
organizational psychology
how work environment affects motivation satisfaction and productivity
interviewer illusion
overconfidence in ability to predict job performance based on interviews
performance based on interviews
interviews only reflect good intentions
only follow people they hired
what you see is what you get
bias
structured interviews
same job-related questions
rated on established scale
reduced bias
2 times more accurate at predicting performance
halo error
overall feel of an employee influences evalluation
leniency/ severity errors
to easy/ too harsh
recency errors
recent events will influence more than older ones
360 feedback
self evaluation supervisor peers subordinates customers
achievement motivations
desire for significant accomplishment
engaged employee
passionate, feel connection to the company
not-engaged employee
put in time, but invest little energy
actively disengaged employee
unhappy, undermine colleagues
effective leaders
harness job-relevant strength
adjust roles for talents
reinforce positive behaviors (operant conditioning)
set goals, subgoals, implementation intentions
task leadership
goal oriented
social leadership
group oriented
transformational leadership
motivate others to commit to the group’s mission
