Chapter 04: Project Management Essentials Flashcards
Project management consists of two processes. What are they?
- Design
- Implementation/ Installation
What portion of the project management process reviews client RFPs and associated documents, performing site surveys, and issuing project closeout documents?
Implementation Management
What is a project?
A project is a temporary endeavor that has a defined beginning and end, resulting in the delivery of a product or service.
What information should be included when developing project objectives?
- Job location and work area
- Customer requirements
- Project Schedule
- Materials
- Safety issues
- Code requirements
What is a project stakeholder?
A person who can positively or negatively affect or be affected by the project.
Which of the project stakeholders is responsible for initiating and providing financial support for the project?
Sponsor
Which of the project stakeholders is responsible for the direct management of the project from inception through final closeout?
PM
True or False: PM professionals only need to be capable of designing the system.
False. PM professionals should be highly qualified and capable of designing, managing, installing, and maintaining the system.
What are the four basic steps to managing a project?
- Developing a plan
- Implementing the plan
- Tracking and managing the project
- Closing out the project
What does the human resources area of project management cover?
Personnel issues, which includes ensuring personnel are trained, equipped, and motivated.
Where may the PM have the greatest personal liability?
Project Safety
What type of management involves the development of a scope statement approved by both the client and the company?
Scope Management
What type of management covers the breakup of a large project into multiple small projects as on large one?
Integration Management
How does the OBS differ from a traditional organizational chart?
The Organizational Breakdown Structure (OBS) differs because it covers all personnel involved regardless of the company or organization.
What should be included in an OBS?
All personnel roles
Contact information, (phone/email) including anyone who might affect the team (e.g., client’s team, contractors).
The WBS must cover the elements of the project’s end products and all elements including:
- Planning the project
- Implementing the project
- Closing out the project
True or False: A WBS is meant to be a code of accounts and an organizational structure to reflect the project’s organizational structure.
False
True or False: PERT uses network diagrams to identify predecessor and successor relationships on projects.
True
What is the purpose of a Gantt chart?
A Gantt chart displays the duration of the activity by using a bar chart from start to finish date.
How does the Gantt chart differ from the PERT chart?
The Gantt chart does not show predecessor or successor relationships.
What is the basis of an analogous estimate?
Time or cost it took to perform similar work in the past.
What is the PERT formula?
(Pessimistic + Most Likely(4) + Optimistic) / 6
True or False: A greater than 10% difference between the most likely and pessimistic estimates is a high-risk project or activity
True
What methodology combines scope, schedule and resource measurement to assess project performance and progress?
Earned Value Management (EVM)
What is the difference between the earned value (EV) and the actual cost (AC)?
EV is the measure of work performed in terms of budget authorized for that work. The AC is the realized cost incurred for the work performed on an activity during a time period.
What is the cost variance (CV)?
The amount of budget deficit/ surplus at a given point in time.
What is used to show the schedule performance of the project?
Schedule Variance (SV)
This number should stay within 0.95 to 1.05 to show the efficiency of the project budget’s resources.
Cost Performance Index (CPI)
What is the ETC?
ETC is the Estimate to Completion. It shows the total amount of money that will be required to be spent to complete the project if the CPI remains constant.
True or False: the ability to plan, organize, work in a team environment, and communicate effectively is as important as the cabling installation performance.
True
True or False: Most client loss occurs because of lack of attention to the customer’s needs.
True
Face-to-face communication can be broken into three categories. And what are their percentages?
Body Language 55%
Tone 38%
Words 7%
