Chapter 02: Project Planning

Question 1

What is the purpose of a project plan?

Answer 1

• Tools for managing a project.
• Understanding of the work that needs to be completed and the impact.
• List of objectives.
• List of specific tasks.
• Schedule to track time and resources.
• Staffing assignments and project responsibilities.
• Strategies to address potential roadblocks.
• Definitions of documentation, forms, and procedures used on the job.
• Method for getting commitment from the project team.

Question 2

Prior to starting a project, what type of program should be developed from a lessons learned meeting?

Answer 2

Corrective Action Program

Question 3

What is an RFP?

Answer 3

A Request for Proposal (RFP) is an invitation for contractors to submit a proposal for services.

Question 4

Where would you be able to find the scope of the project, but not necessarily the design and construction decision?

Answer 4

Request for Proposal (RFP)

Question 5

Why are the Code of Silence requirements a critical aspect of the RFP package?

Answer 5

The Code of Silence is an oath to maintain confidentiality about the RFP process. Violating the Code of Silence will automatically disqualify the proposal and may result in future penalties.

Question 6

Which document, developed during the RFP process, communicates what is expected for the respondent?

Answer 6

Scope of Work (SoW)

Question 7

True or False: Words such as “should” or “may” have no place in the SoW unless the action requested is purely optional.

Answer 7

True

Question 8

If the SoW does not provide detailed background materials, the PM will initiate a request for information (RFI). What information will the PM be asking the ICT designer to provide?

Answer 8

• List the materials and state where they can be obtained or reviewed in a separate references section of the SoW.
• Provide documentation (e.g., drawings and specifications) of the materials and methodologies included in the RFPs as an attachment to the SoW.

Question 9

Why are open-ended requirements, such as “satisfactory to” and “subject to approval,” NOT used in general SoW guidelines?

Answer 9

A contractor cannot predict what is satisfactory or approved but must assume the risk once the contract has been signed.

Question 10

True or False: Always use these types of phrases when defining required deliverables:
* As necessary
* Carefully performed
* Securely mounted
* Where feasible
* But not limited to

Answer 10

False

Question 11

What are the four design phases of a traditional design process?

Answer 11

1. Planning
2. Schematic Design
3. Design Development
4. Construction Documents

Question 12

True or False: The design process for the data center is not focused on the people space and flow, but rather the network and computer equipment space and flow. This drives the process to start with the engineering effort prior to the architectural design effort.

Answer 12

True

Question 13

Who are the four key individuals that make up the design team?

Answer 13

1. Owner
2. Architect
3. Professional Engineer
4. Design Consultant

Question 14

Which member of the design team is hired by the owner to assist with the planning and design and will hire the engineers and consultants?

Answer 14

Architect

Question 15

Which member of the design team is a licensed design professional, recognized by state or local authority, who focuses on the design of a specific system requirement?

Answer 15

Professional Engineer (PE). Many members of an engineering firm are ICT professionals who are supervised by a PE.

Question 16

Which design phase includes the following tasks?
* Design coordination
* Detailed construction cost estimates
* Architectural design development
* Structural design development
* Mechanical design development
* Electrical design development
* Civil engineering development

Answer 16

Design Development

Question 17

What are the three elements of a data center design?

Answer 17

1. Specifications
2. Drawings
3. Cost Estimates

Question 18

Name the specification that focuses on results. In this specification, contractors can choose the material and installation methods to provide results.

Answer 18

Performance

Question 19

True or False: Existing conditions, such as asbestos or hazardous materials, should not be included in the cost estimates.

Answer 19

False

Question 20

Name the task that occurs within the technology design that helps conduct information-gathering sessions to identify and document the technology and business needs.

Answer 20

Needs Assessment

Question 21

True or False: The conceptual design for the data center’s IT and telecommunications infrastructure is developed during acquisition.

Answer 21

False. The detailed IT and telecommunications infrastructure design is developed during acquisition.

Question 22

What is the name of the QA package that includes the punch list walkthrough?

Answer 22

Construction Administration (CA)

Question 23

What is a DRP

Answer 23

A DRP is a Disaster Recovery Plan with processes and procedures for protecting and recovering a business in case of disaster.

Question 24

Define asset.

Answer 24

an asset is anything tangible or intangible that has value.

Question 25

What is the key factor in security system design?

Answer 25

A balance between the value of the asset to be protected and the cost of protection.

Question 26

What is the risk formula?

Answer 26

Risk = (Threat x Vulnerability x Impact) / (Control Measures)

Question 27

When considering the risk formula, the impact can be measured as low, medium, high, and critical. How else can impact be measured?

Answer 27

Monetary value

Question 28

What term is used to describe am indication of an event or the intent to do harm or damage?

Answer 28

Threat

Question 29

What are the three basic elements of threat assessment?

Answer 29

1. Identifying potential threats.
2. Analyzing risks associated with the threats.
3. Determining which risks and occurrences are allowed and which require prevention.

Question 30

What are the generally accepted categories of threats? List a minimum of three categories.

Answer 30

• Temperature
• Chemicals and gases
• Liquids
• Biological
• Projectiles
• Movement
• Energy anomalies
• Radiological
• Information related

Question 31

Name the four types of risk mitigation techniques that can be used to achieve higher levels of security while reducing overall capital and operational costs.

Answer 31

1. Physical countermeasures
2. Electronic countermeasures
3. Operational security countermeasures
4. Logical countermeasures

Question 32

Which element of a security program includes cryptography?

Answer 32

Logical

Question 33

The theory of concentric circles illustrates that utilizing multiple points of detection provides the greatest opportunity for evaluation and response can also be called:

Answer 33

Layering

Question 34

What are the four phases of network vulnerability assessment?

Answer 34

1. Initial assessment
2. Defining the current state
3. Vulnerability scan
4. Report creation

Question 35

This phase of network vulnerability assessment will include all discovered information and testing results.

Answer 35

Report Creation

Question 36

Which phase of quality focuses on physical quality and follows the principle of “plan, do, check, and act”?

Answer 36

Conformance Quality

Question 37

Which phase of quality involves asking clients for feedback and then using that feedback to improve performance?

Answer 37

Client Satisfaction Quality