CH 8 Flashcards

1
Q

Impact of Technology on Insurance Transactions

A

Technology improves the speed and accuracy of insurance information recording and transmission.

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2
Q

Broker Benefits from Technology

A

Technology improves broker services, reduces costs, and increases capacity.

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3
Q

Technology and Human Error

A

Technology reduces the chance of errors in insurance processes.

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4
Q

Client Convenience in Insurance

A

Clients prefer easy and accessible ways to access insurance services.

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5
Q

Online Insurance Quotes & Transactions

A

Technology enables online quotes and transactions, satisfying client demands.

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6
Q

Broker Adaptability to Technology

A

Brokers need to use technology to effectively serve clients.

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7
Q

Broker-Company Relationship Changes

A

Technology has transformed interactions between brokers and insurance companies.

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8
Q

Importance of Technology Strategy

A

Brokers must integrate technology into their strategic business plans.

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9
Q

Technology and Business Objectives

A

Technology strategies, goals, and objectives must align with business needs and growth.

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10
Q

Technology and Client Expectations

A

Technology must meet client expectations, similar to other industries.

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11
Q

Brokerage Technology Objectives

A

Balancing the benefits for clients, insurers, and brokers while managing the growing volume and complexity of information.

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12
Q

Profitability and Technology

A

Technology improves profitability in brokerages by automating processes and reducing costs.

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13
Q

Technology and Client Understanding

A

Technology helps in better understanding client needs and predicting future requirements.

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14
Q

Targeted Marketing with Technology

A

Technology enhances the efficiency of marketing efforts by allowing the use of client data.

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15
Q

Technology and Administrative Efficiency

A

Technology streamlines administration, enabling brokers to focus on sales and client service.

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16
Q

Standardized Procedures and Technology

A

Technology enables standardization of office procedures, minimizing errors and inconsistency.

17
Q

Broker Management Systems (BMS)

A

BMS integrates client, product, accounting, and administrative functions into one platform.

18
Q

Client Data in BMS

A

BMS centralizes client data, including quotes, claims, and contact histories.

19
Q

Product Management in BMS

A

BMS supports rating, quoting, and handling of new business, renewals, and endorsements.