CH 2 B Flashcards

1
Q

3 elements to organize effectively

A

1 Creating organizational chart
2 Defining employee relationships
3 Establishing position descriptions

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2
Q

Basic forms of organizational structure

A

Line
Functional
Line + Staff

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3
Q

3 pros and 3 cons to Line Organization

A

-Simple, quick, clear
-Management has to have full knowledge, Power it all at the top, and it limits growth

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4
Q

1 pro and 3 cons to functional organization

A

-Provides expert advise
-Conflicting instructions, slow decisions, and too many managers

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5
Q

2 pros and 3 cons line + staff organization

A
  • Areas of authority are defined, Better communication
  • Conflicts can arise, line managers resent to seek advise, costly to have staff who don’t generate revenue
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6
Q

4 items that may be covered in a job description

A

title
purpose
primary responsibilities
scope of position

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7
Q

Legal forms

A

Sole Proprietorship
Partnership
Corporation

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8
Q

Operating Affiliations

A

Loosely Knit
General Purpose Group
Cluster
Common Identity Group

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9
Q

Factors to evaluate when considering an operating affiliation

A

1 Services + support
2 Exclusivity
3 Fees
4 Contractual agreement
5 Financial strength

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10
Q

Agency

A

Used when 1 entity acts on behalf of another. Fiduciary relationship - based on trust

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11
Q

Law of agency

A

Rights and responsibilities that arise when 1 entity represents another

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12
Q

Authority of Insurance Broker

A

Expressed
Implied
Apparent (Perceived)

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13
Q

Ratification

A

Retroactive approval. Insurance company becomes aware and agrees on coverage effective the date it was implemented, despite it being outside the authority of the broker.

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