ch 8 Flashcards
1
Q
decision making-process
A
identify prob lem
identify decision criteria
allocate weights to criteria
develop alternatives
analyze alternatives
select alternative
implement an elt
evaluate effectiveness
2
Q
rational decision making
A
objective criteria - define the problem
3
Q
intuitive
A
based on experience, feelings and accumulated judgement
4
Q
polc
A
planning, organizing, leading, controlling
5
Q
bounded rationality
A
limitations on a persons ability to interpret, process and act on info
satisfice
6
Q
policy
A
guideline for making decision
7
Q
rule
A
explicit statement can/cant do
8
Q
procedure
A
series of steps to respond to structured problem
