ch 15 final

Question 1

early theories of motivation

Answer 1

maslows hierarchy
herzbergs motivation-hygiene

Question 2

maslows hierarchy

Answer 2

lower order (external): physiological, safety
higher order (internal): social, esteem, self actualization

Question 3

herzbergs motivation-hygiene theory

Answer 3

intrinsic - job satisfaction and motivation (motivators)
extrinsic - job dissatisfaction (hygiene)

Question 4

herzbergs two factory theory

Answer 4

motivators:
achievement
recognition
work itself
responsibility
advancement
growth

hygiene:
supervision
company policy
relationship with supe
working conditions
salary
personal life
status
security

Question 5

contemporary theories of motivation

Answer 5

goal setting theory
job design theory
expectancy theory

Question 6

goal setting theory

Answer 6

the proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance than do easy goals

(map thing!)

Question 7

job design theory

Answer 7

how tasks can be combined to form complete jobs

Question 8

factors influencing job design

Answer 8

changing org enviro/struc
the orgs technology
employees skills, abilities and preferences

Question 9

motivating professionals

Answer 9

strong and LT term commitment of their field of expertise
loyalty is to their profession not employer
need to regularly update thier knowledge
dont define their work week as 8-5

Question 10

motivating contingent workers

Answer 10

opportunity to become permanent employee
opportunity for training
equity in compensation and benefits