Ch. 1 Flashcards
Expresses one or more primary function, such as expressing affiliation, managing relationships, or influencing others.
Goal Oriented Communication.
All communication relationships involve
interdependence
the feeling of connectedness you have with others.
affiliation
The ability of one person, group, or organization to influence situations, and the manner in which their relationships with others are conducted.
Control
Six defining Characteristics of communication
Symbolic Requires Shared Code Linked to Culture Can be unintentional Occurs through various channels Is Transactional
Arbitrary constructions (usually in the form of language or behaviors) that refer to people, things, and concepts.
Symbols
A set of symbols that are joined to create a meaningful message.
Code
The method through which communication occurs.
Channel
Involving two or more people acting in both sender and receiver roles whose messages are dependent on and influenced by those of their communication partner.
Transactional
Interactions in which individuals consider the moral choices they make in their relationships with others
Ethics
The ability to have a number of communication behaviors at one’s disposal and the willingness to use different behaviors in different situations.
Behavior flexibility
Communication that is effective and appropriate for a given situation, in which the communicators continually evaluate and reassess their own communication process.
Competent communication
Behaviors based on social understandings that help communicators achieve their goals.
Communication skills
Communication in which a sender originates a message, which is carried through a channel—perhaps interfered with by noise—to the receiver.
Linear Model of communication
Communication between a sender and a receiver that incorporates feedback.
Interaction Model of communication
A message from the receiver to the sender that illustrates responses that naturally occur when two or more people communicate.
Feedback
A transactional model of communication in which communicators send and receive messages simultaneously within relational, situational, and cultural contexts.
Competent communication model
4 spheres of influence in Competent communication model
- communicators
- Their relationship
- The situation
- The cultural setting
Thoughts that communicators have about themselves and others.
Cognitions
Observable communication, including both verbal and nonverbal messages; the manner in which we act or function in response to our attitudes and beliefs.
Behavior
Ability to consider multiple scenarios, formulate multiple theories, and make multiple interpretations when encoding and decoding messages.
Cognitive Complexity