Ch. 1 Flashcards

1
Q

Expresses one or more primary function, such as expressing affiliation, managing relationships, or influencing others.

A

Goal Oriented Communication.

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2
Q

All communication relationships involve

A

interdependence

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3
Q

the feeling of connectedness you have with others.

A

affiliation

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4
Q

The ability of one person, group, or organization to influence situations, and the manner in which their relationships with others are conducted.

A

Control

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5
Q

Six defining Characteristics of communication

A
Symbolic
Requires Shared Code
Linked to Culture
Can be unintentional
Occurs through various channels
Is Transactional
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6
Q

Arbitrary constructions (usually in the form of language or behaviors) that refer to people, things, and concepts.

A

Symbols

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7
Q

A set of symbols that are joined to create a meaningful message.

A

Code

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8
Q

The method through which communication occurs.

A

Channel

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9
Q

Involving two or more people acting in both sender and receiver roles whose messages are dependent on and influenced by those of their communication partner.

A

Transactional

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10
Q

Interactions in which individuals consider the moral choices they make in their relationships with others

A

Ethics

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11
Q

The ability to have a number of communication behaviors at one’s disposal and the willingness to use different behaviors in different situations.

A

Behavior flexibility

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12
Q

Communication that is effective and appropriate for a given situation, in which the communicators continually evaluate and reassess their own communication process.

A

Competent communication

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13
Q

Behaviors based on social understandings that help communicators achieve their goals.

A

Communication skills

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14
Q

Communication in which a sender originates a message, which is carried through a channel—perhaps interfered with by noise—to the receiver.

A

Linear Model of communication

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15
Q

Communication between a sender and a receiver that incorporates feedback.

A

Interaction Model of communication

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16
Q

A message from the receiver to the sender that illustrates responses that naturally occur when two or more people communicate.

A

Feedback

17
Q

A transactional model of communication in which communicators send and receive messages simultaneously within relational, situational, and cultural contexts.

A

Competent communication model

18
Q

4 spheres of influence in Competent communication model

A
  1. communicators
  2. Their relationship
  3. The situation
  4. The cultural setting
19
Q

Thoughts that communicators have about themselves and others.

A

Cognitions

20
Q

Observable communication, including both verbal and nonverbal messages; the manner in which we act or function in response to our attitudes and beliefs.

A

Behavior

21
Q

Ability to consider multiple scenarios, formulate multiple theories, and make multiple interpretations when encoding and decoding messages.

A

Cognitive Complexity