Bootcamp Chapter 13 Flashcards
If a stakeholder has the ability to effect changes to the project plan or execution, you could say that this stakeholder has a high level of:
A. Power
B. Impact
C. Influence
D. Authority
ANSWER: B
Impact refers to a stakeholders ability to change the project plan or execution.
The goal of the Identify Stakeholders process is to:
A. Develop a stakeholder register
B. Develop a stakeholder management plan
C. Document communication strategies for stakeholders
D. List key stakeholders
ANSWER: A
The only output of the Identify Stakeholders process is the stakeholder register.
Which of the following is not your role as a project manager during the Manage Stakeholder Engagement process?
A. Managing stakeholder expectations
B. Resolving and clarifying identified issues
C. Addressing potential concerns
D. Improving team competencies
ANSWER: D
Improving team competencies is part of the Develop Project Team process
The communications management plan should be used during the Manage Stakeholder Engagement process because it:
A. Lists all of the stakeholders
B. States the information needs of stakeholders
C. Should be used to record issues
D. Indicates levels of stakeholder influence
ANSWER: B
The communications management plan should be referred to during the Manage Stakeholder Engagement process because it includes stakeholder communications requirements
When developing a stakeholder management plan, analytical techniques are used to:______
A. Generate work performance information to share with stakeholders
B. Generate work performance data to share with stakeholders
C. Determine current and desired stakeholder engagement
D. Identify stakeholders
ANSWER: C
Since the stakeholder management plan is used to manage and control stakeholder engagement, analytical techniques are used during Plan Stakeholder Management process to determine current and desired stakeholder engagement.
During the Management Stakeholder Engagement process, which of the following is an example of a management skill you might see?
A. Active Listening
B. Forcing
C. Negotiation
D. Trust building
ANSWER: C
Negotiation can be used to coordinate a group toward accomplishing a goal.
A stakeholder register should include:
A. Stakeholder assessment information
B. Identified interrelationships among stakeholders
C. Information requirements
D. Levels of stakeholder engagement
ANSWER: A
The stakeholder register should include identification information, assessment information, and stakeholder classification
You have just been named project manager of a project that is already in progress. The previous project manager has left behind thorough project documentation. Where should you look to find guidance on how various stakeholders can best be involved in the project?
A. Stakeholder register
B. Communications management plan
C. Stakeholder management plan
D. Stakeholders engagement assessment matrix
ANSWER: C
The stakeholder management plan contains the various strategies that have been identified as appropriate to develop and maintain stakeholder engagement throughout the process.
Most projects will have a _____ number of stakeholders
A. Limited
B. Large
C. Small
D. Efficient
ANSWER: B
Although many projects are impacted by a limited number of people, most projects impact a large number of people, all of whom are stakeholders.
Which of the following is not an input to the Identify Stakeholders process?
A. Project charter
B. Procurement documents
C. Organizational process assets
D. Work breakdown structure
ANSWER: D
Create WBS (work breakdown structure) is a process within Project Scope Management and not an input to the Identify Stakeholders process.
Why would procurement documents be an input to the Identify Stakeholders process?
A. Because they name the price
B. Because they name the project
C. Because they might have information about other relevant parties, such as suppliers
D. Because they identify the project manager
ANSWER: C
Correct because the procurement documents add information about potential stakeholders, and Identify Stakeholders is the first process in Project Communications Management
The ____ is responsible for stakeholder engagement management:
A. Project manager
B. Project team member
C. Functional manager
D. Project sponsor
ANSWER: A
An issue log is a ____ that can be used to document and monitor the resolution of issues.
A. Technique
B. Document
C. Moving average
D. Tool
ANSWER: B
A and D are not documents; C is a forecasting tool
Which of the following is not an interpersonal skill used to manage stakeholder engagement?
A. Building trust
B. Using the salience model
C. Active listening
D. Resolving conflict
ANSWER: B
The salience model is used to help classify the stakeholders and is not in interpersonal skill
Enterprise environmental factors are important to the Plan Stakeholder Management process because:
A. The management of stakeholders should be adapted to the project environment
B. The management of stakeholders should be performed using historical information
C. They provide a solid basis for the initial stakeholder assessment
D. They indicate how to use the information management system to communicate with stakeholders
ANSWER: A
It is essential to consider the project environment-organizational structure, culture, and political climate-during all processes in Project Stakeholder Management.
When developing a stakeholder register, you should adhere to which of the following guidelines?
A. List only stakeholders that will be directly involved with project work
B. List only key stakeholders for your project
C. Include detailed descriptions of stakeholder dispositions
D. Be careful about including any sensitive information about stakeholders
ANSWER: D
Since the stakeholder register is part of the project management plan and will be published, it should not contain sensitive material about stakeholders.
Stakeholder classification is important because it allows you to focus on stakeholders who are:
A. Authorized to release funds
B. Involved in hiring decisions
C. Critical to project success
D. Experienced in the project area
ANSWER: C
The goal of stakeholder classification is to identify key stakeholders, which are those stakeholders who are critical to project success.
Stakeholder registers from previous projects should be:
A. Disposed of because they contain sensitive info about stakeholders
B. Distributed to the project team
C. Used to identify stakeholders
D. Revised throughout each project you manage
ANSWER: C
Stakeholder registers should be kept after a project closes because they are organizational process assets and can be used as input into the Identify Stakeholders process
During the Manage Stakeholder Engagement process, the project manager should ensure that stakeholders have a level of project engagement that is:
A. Significant
B. Minimal
C. Influential
D. Appropriate
ANSWER: D
If a stakeholder is significantly concerned about a project outcome, you could say that this stakeholder has a high level of:
A. Power
B. Interest
C. Influence
D. Impact
ANSWER: B
Stakeholder interest is defined as the level of concern regarding the project and its outcomes.
At what point in the project life cycle does project stakeholder management begin?
A. During project initiation
B. During project planning
C. While project work is being performed
D. Throughout project closing
ANSWER: A
The first process in the Project Stakeholder Management Knowledge Area is Identify Stakeholders, which is in the Initiating Process Group.
Lessons learned documentation is updated in which the following processes?
A. Identify Stakeholders
B. Plan Stakeholder Management
C. Manage Stakeholder Expectations
D. Control Stakeholder Engagement
ANSWER: D
Which of the following is not a method used for stakeholder analysis?
A. Influence/Impact Grid
B. Salience model
C. Power/Influence grid
D. Econometrics
ANSWER: D
Econometrics is a forecasting method; all other choices are stakeholder classification models
One of the benefits of the Manage Stakeholder Engagement process is that it:
A. Increases the likelihood of project acceptance
B. Eliminates disruptions during the project
C. Limits stakeholder participation
D. Ensures appropriate requirements are gathered
ANSWER: A
Communicating with stakeholders and helping meet stakeholder needs and expectations increases the likelihood of project success.
Which of the following is not a step in stakeholder analysis?
A. identify all potential stakeholders
B. Classify stakeholders
C. Assess likely reactions and responses
D. Report performance
ANSWER: D
Answers A,B and C are the three steps of stakeholder analysis.
