Bootcamp Chapter 13 Flashcards
If a stakeholder has the ability to effect changes to the project plan or execution, you could say that this stakeholder has a high level of:
A. Power
B. Impact
C. Influence
D. Authority
ANSWER: B
Impact refers to a stakeholders ability to change the project plan or execution.
The goal of the Identify Stakeholders process is to:
A. Develop a stakeholder register
B. Develop a stakeholder management plan
C. Document communication strategies for stakeholders
D. List key stakeholders
ANSWER: A
The only output of the Identify Stakeholders process is the stakeholder register.
Which of the following is not your role as a project manager during the Manage Stakeholder Engagement process?
A. Managing stakeholder expectations
B. Resolving and clarifying identified issues
C. Addressing potential concerns
D. Improving team competencies
ANSWER: D
Improving team competencies is part of the Develop Project Team process
The communications management plan should be used during the Manage Stakeholder Engagement process because it:
A. Lists all of the stakeholders
B. States the information needs of stakeholders
C. Should be used to record issues
D. Indicates levels of stakeholder influence
ANSWER: B
The communications management plan should be referred to during the Manage Stakeholder Engagement process because it includes stakeholder communications requirements
When developing a stakeholder management plan, analytical techniques are used to:______
A. Generate work performance information to share with stakeholders
B. Generate work performance data to share with stakeholders
C. Determine current and desired stakeholder engagement
D. Identify stakeholders
ANSWER: C
Since the stakeholder management plan is used to manage and control stakeholder engagement, analytical techniques are used during Plan Stakeholder Management process to determine current and desired stakeholder engagement.
During the Management Stakeholder Engagement process, which of the following is an example of a management skill you might see?
A. Active Listening
B. Forcing
C. Negotiation
D. Trust building
ANSWER: C
Negotiation can be used to coordinate a group toward accomplishing a goal.
A stakeholder register should include:
A. Stakeholder assessment information
B. Identified interrelationships among stakeholders
C. Information requirements
D. Levels of stakeholder engagement
ANSWER: A
The stakeholder register should include identification information, assessment information, and stakeholder classification
You have just been named project manager of a project that is already in progress. The previous project manager has left behind thorough project documentation. Where should you look to find guidance on how various stakeholders can best be involved in the project?
A. Stakeholder register
B. Communications management plan
C. Stakeholder management plan
D. Stakeholders engagement assessment matrix
ANSWER: C
The stakeholder management plan contains the various strategies that have been identified as appropriate to develop and maintain stakeholder engagement throughout the process.
Most projects will have a _____ number of stakeholders
A. Limited
B. Large
C. Small
D. Efficient
ANSWER: B
Although many projects are impacted by a limited number of people, most projects impact a large number of people, all of whom are stakeholders.
Which of the following is not an input to the Identify Stakeholders process?
A. Project charter
B. Procurement documents
C. Organizational process assets
D. Work breakdown structure
ANSWER: D
Create WBS (work breakdown structure) is a process within Project Scope Management and not an input to the Identify Stakeholders process.
Why would procurement documents be an input to the Identify Stakeholders process?
A. Because they name the price
B. Because they name the project
C. Because they might have information about other relevant parties, such as suppliers
D. Because they identify the project manager
ANSWER: C
Correct because the procurement documents add information about potential stakeholders, and Identify Stakeholders is the first process in Project Communications Management
The ____ is responsible for stakeholder engagement management:
A. Project manager
B. Project team member
C. Functional manager
D. Project sponsor
ANSWER: A
An issue log is a ____ that can be used to document and monitor the resolution of issues.
A. Technique
B. Document
C. Moving average
D. Tool
ANSWER: B
A and D are not documents; C is a forecasting tool
Which of the following is not an interpersonal skill used to manage stakeholder engagement?
A. Building trust
B. Using the salience model
C. Active listening
D. Resolving conflict
ANSWER: B
The salience model is used to help classify the stakeholders and is not in interpersonal skill
Enterprise environmental factors are important to the Plan Stakeholder Management process because:
A. The management of stakeholders should be adapted to the project environment
B. The management of stakeholders should be performed using historical information
C. They provide a solid basis for the initial stakeholder assessment
D. They indicate how to use the information management system to communicate with stakeholders
ANSWER: A
It is essential to consider the project environment-organizational structure, culture, and political climate-during all processes in Project Stakeholder Management.
