Behavioral coaching

Question 1

to enhance communication

Answer 1

Use good body language.
- Explain important policies, procedures, and expectations to the client.
• Be sensitive to clients’ feelings; connect emotionally.
• Use positive communication; encouragement, support, positive reinforcement.
• Greet clients with a hello, a
handshake, and a smile

Question 2

Non-verbal communication considerations

Answer 2

What someone is thinking or feeling is reflected in body language and facial expressions (posture and gestures)

Question 3

SMART goals

Answer 3

SPECIFIC
•Clearly defined so anyone can understand the intended outcome
MEASURABLE
•If a goal is not quantifiable, a client can not manage it
ATTAINABLE
•Challenging, but not extreme.
REALISTIC
•Must be something the client is both willing and able to work toward
TIMELY (time-oriented)
•Specific date of completion; realistic but not too far in the future

Question 4

goal expectation management

Answer 4

Understand what improvements clients hope to achieve; Clarify vague client statements (e.g., “I want to feel better,” or “I want to get fit”)
• Recognize what is unrealistic for a client.
• Only set goals that are SMART.
• Understand all clients will progress at different speeds; Determine when and how each client’s goals will be revisited and reevaluated.

Question 5

Behavior modification techniques Self-confidence

Answer 5

building clients’ confidence leads to increased exercise adherence.

Question 6

Behavior modification techniques Motivational interviewing

Answer 6

collaborative, person- centered form of coaching to elicit and strengthen motivation for change.

Question 7

Behavior modification techniques Autonomy-supportive coaching

Answer 7

creating an environment that emphasizes self-improvement, rather than beating others (direct competition).

Question 8

Behavior modification techniques Prompting

Answer 8

using cues to initiate behavior.

Question 9

Behavior modification techniques Contracting

Answer 9

written statements outlining behaviors and consequences for fulfillment.

Question 10

Behavior modification techniques Cognitive-behavioral approaches

Answer 10

association and dissociation techniques, positive self-talk, psyching up, imagery, social support.

Question 11

Behavior modification techniques Intrinsic approach

Answer 11

emphasize internal enjoyment and fun of exercise, not just goal completion

Question 12

Forms of support Instrumental support

Answer 12

tangible, practical factors necessary to help a person achieve a goal.

Question 13

Forms of support Emotional support

Answer 13

expressed through encouragement, caring, empathy, and concern.

Question 14

Forms of support Informational support

Answer 14

directions, advice, and suggestions from the professional.

Question 15

Forms of support Companionship support

Answer 15

the availability of family and friends to exercise together.

Question 16

psychological effects of exercise

Answer 16

Promote positive mood, reduce stress, improve sleep, and reduce depression and anxiety

Question 17

common barriers to behavior change

Answer 17

Time, unrealistic goals, lack of social support, social physique anxiety, convenience

Question 18

Before the end of the initial session, discuss…

Answer 18

• whether clients have everything they need, are ready to begin, or need more information.
• the clientele of the facility and how to fit in.
• what clothing is appropriate for exercise.
• the effect of other exercisers on their behavior (social facilitation)

Question 19

application in training of Mobile apps

Answer 19

• Provide guidance to clients during travel; remote training services.
• Organize and track acute variables.
• Remote client monitoring.
• Manage personal nutrition

Question 20

application in training of Activity trackers

Answer 20

• Track movement and provide information on physical activity patterns.
• Some also track heart rate and sleep patterns.
• Can show signs of improvement or overtraining.

Question 21

application in training of Social media

Answer 21

• Connect with clients and prospects outside the gym
• Establish professional reputation and presence.
• Share educational topics and information about services and events.
• Encourage and motivate clients