Behavioral coaching Flashcards
to enhance communication
Use good body language.
- Explain important policies, procedures, and expectations to the client.
• Be sensitive to clients’ feelings; connect emotionally.
• Use positive communication; encouragement, support, positive reinforcement.
• Greet clients with a hello, a
handshake, and a smile
Non-verbal communication considerations
What someone is thinking or feeling is reflected in body language and facial expressions (posture and gestures)
SMART goals
SPECIFIC
•Clearly defined so anyone can understand the intended outcome
MEASURABLE
•If a goal is not quantifiable, a client can not manage it
ATTAINABLE
•Challenging, but not extreme.
REALISTIC
•Must be something the client is both willing and able to work toward
TIMELY (time-oriented)
•Specific date of completion; realistic but not too far in the future
goal expectation management
Understand what improvements clients hope to achieve; Clarify vague client statements (e.g., “I want to feel better,” or “I want to get fit”)
• Recognize what is unrealistic for a client.
• Only set goals that are SMART.
• Understand all clients will progress at different speeds; Determine when and how each client’s goals will be revisited and reevaluated.
Behavior modification techniques Self-confidence
building clients’ confidence leads to increased exercise adherence.
Behavior modification techniques Motivational interviewing
collaborative, person- centered form of coaching to elicit and strengthen motivation for change.
Behavior modification techniques Autonomy-supportive coaching
creating an environment that emphasizes self-improvement, rather than beating others (direct competition).
Behavior modification techniques Prompting
using cues to initiate behavior.
Behavior modification techniques Contracting
written statements outlining behaviors and consequences for fulfillment.
Behavior modification techniques Cognitive-behavioral approaches
association and dissociation techniques, positive self-talk, psyching up, imagery, social support.
Behavior modification techniques Intrinsic approach
emphasize internal enjoyment and fun of exercise, not just goal completion
Forms of support Instrumental support
tangible, practical factors necessary to help a person achieve a goal.
Forms of support Emotional support
expressed through encouragement, caring, empathy, and concern.
Forms of support Informational support
directions, advice, and suggestions from the professional.
Forms of support Companionship support
the availability of family and friends to exercise together.
psychological effects of exercise
Promote positive mood, reduce stress, improve sleep, and reduce depression and anxiety
common barriers to behavior change
Time, unrealistic goals, lack of social support, social physique anxiety, convenience
Before the end of the initial session, discuss…
- whether clients have everything they need, are ready to begin, or need more information.
- the clientele of the facility and how to fit in.
- what clothing is appropriate for exercise.
- the effect of other exercisers on their behavior (social facilitation)
application in training of Mobile apps
- Provide guidance to clients during travel; remote training services.
- Organize and track acute variables.
- Remote client monitoring.
- Manage personal nutrition
application in training of Activity trackers
- Track movement and provide information on physical activity patterns.
- Some also track heart rate and sleep patterns.
- Can show signs of improvement or overtraining.
application in training of Social media
- Connect with clients and prospects outside the gym
- Establish professional reputation and presence.
- Share educational topics and information about services and events.
- Encourage and motivate clients
