Assessment Flashcards
1
Q
Engaging the client
A
Examine clients strengths and direction Identify barriers of building rapport -belief about seeking treatment -is treatment voluntary or court-ordered -cultural issues Remove barriers to rapport and increase motivation -engage in warm-up period -facilitate expression of feelings -refame -stress benefits and incentives -foster hope Develop rapport -focus on immediate concerns -focus on emotional states -relate genuinely -respond empathetically
2
Q
Attending
A
maintaining attentiveness
3
Q
Paraphrasing
A
social worker expresses the idea of what client has said
4
Q
Reflection-affective component
A
Clarify and show the client what her/his feeling are at the moment. Further expression is encouraged
5
Q
Other communication techniques
A
Clarification Leading Summarization Support Confrontation Interpretation Information Instruction
6
Q
Barriers to communication with clients
A
facial expressions posture voice physical proximity moralizing/sermonizing premature advice giving persuasion judging criticizing inappropriate interpretation sympathizing sarcasm threats inappropriate use of questions excessive interruption dominating the interaction fostering social interaction passivity parroting and using cliches' dwelling on remote past inappropriate self disclosure
