9.4 Assessing Use Of Digital Technology. Flashcards

1
Q

Why do businesses feel pressure to adopt digital technology?

A

Reach new market segments in new locations.
Reduce costs by integrating tech into operations.
Access and analyse big data.

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2
Q

Define E-commerce.

A

Digitally enabled commercial transactions amongst organisations and individuals.

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3
Q

Name 3 benefits of using E-commerce.

A

Increases size of target market.
Reviews - build reputation.
Better communication.

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4
Q

What are the drawbacks of E-commerce?

A

Can break down - not 100% reliable.
Reviews.
Increases amount of competition.

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5
Q

What is a business model?

A

The plan for successful operation of a business.

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6
Q

What are the 3 ways a business can respond to changes in technology?

A

Do nothing.
Hybrid approach.
Transition.

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7
Q

What would a hybrid approach look like?

A

Keep old but launch new targeted with new approach.

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8
Q

Why would it be a good idea to keep a hybrid approach?

A

Have old to fall back on if new fails and vice versa.

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9
Q

What would it look like for a business completely transitioning to new technology?

A

Reinvent business model.

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10
Q

Name 2 advantages for the first mover into a new market?

A

Potential to make lasting impression - build brand reputation and loyalty.
Time to refine processes and perfect product before competitors.

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11
Q

Give one example of a business who was an unsuccessful first mover.

A

Tupperware.
Become generic term however competitors were able to identify their mistakes.
In the end Tupperware went bankrupt.

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12
Q

Name a disadvantages of being the first mover.

A

No path to follow as establishing new market.

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13
Q

What is big data?

A

Large data sets that identify trends that can be used to assist decision making.

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14
Q

How do businesses retrieve big data?

A

User interactions with websites.
Social media.
Location data.

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15
Q

Define data mining.

A

The process of analysing data from different perspectives and summarising it into useful info.

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16
Q

What are the benefits of data mining?

A

See to assist decision making.
Able to identify unseen trends between business and data sets.
Predict future trends.

17
Q

Explain how Walmart used big data and data mining.

A

Found 7x more sales in pop tarts before hurricanes.
Began to place them by tills just before a hurricane.

18
Q

Define automation.

A

Use of technology to automate manual processes.

19
Q

Name one advantage of automation in business.

A

Higher productivity - less mistakes/wastage.

20
Q

Name 2 disadvantages of automation.

A

Limited flexibility - unable to respond to change in market conditions.
Initial investment - plus costs related to maintenance and repair.