6.1 Setting HR Objectives Flashcards
What is HR management?
The design, implementation and maintenance of strategies to manage people for optimum business performance.
What are HR objectives?
Specific goals relating to the management of Human Resources.
Name some common HR objectives.
Minimise employee turnover.
Measure return on investment on training.
Make effective use of employee skills.
What are the key goals of the HR department?
Employee engagement.
Talent development/training.
Alignment of objectives with corporate objectives.
Appropriate employee mix.
Explain employee engagement.
Good workplace conditions.
Ensure employees are motivated and productive.
How would the HR department ensure they have the right employee mix?
Right number.
In the right location.
Possess the correct skills.
Explain a soft approach to HRM.
Most important asset of the business is the employees.
Focus on developing employee skills.
Lots of delegation.
What are the positives to a soft approach?
Rewards performance - motivating staff, higher productivity.
What are the negatives to a soft approach?
The focus on training can have high costs - competitive disadvantage.
Issues with delegation and decentralised structure.
Explain the hard approach to HRM.
Views employees simply as a resource.
Allows them to focus on efficiency.
Often associated with authoritarian/centralised structures.
What are the disadvantages of a hard approach to HRM.
High absenteeism or labour turnover - actually results in higher costs.
What is an advantage of a hard approach to HRM?
Faster decision making - could be competitive advantage.
