6.4 Motivation And Engagement Flashcards
What are the advanatages of training for the employer?
Increased quality - USP, increase sales.
Increased quantity produced - increased productivity, decrease labour costs per unit.
What are the advantages of training for the employees?
Increased skill level - increased job satisfaction, increase motivation.
Increased chance for promotion - increase pay.
Briefly describe Taylor’s scientific management theory.
Money motivates workers.
Calculate a realistic output per day and if meet the target receive a bonus, of unsuccessful, get more training.
Briefly describe Herzbergs theory of motivation.
Hygiene factors (e.g. pay, conditions etc) if present prevent workers being dissatisfied.
Motivating factors (e.g. training, responsibility etc) are the aspects of work that motivated workers.
Briefly describe Maslow theory of motivation.
Physiological, safety, social, esteem and self actualisation needs.
Once a need is met, employees are motivated by the next need.
What happens if a business implements hygiene factors but not motivating factors?
Employees will not be motivated but won’t be dissatisfied.
Give 3 examples of financial incentives.
Piece rate (paid according to output).
Commission.
Performance related pay (paid for meeting targets).
Name 5 non financial incentives.
Empowerment.
Team working.
Flexible working.
Job enrichment.
Job rotation.
What is empowerment?
Providing employees with resources to take control of their work - may include delegation.
What is team working?
A powerful motivator is there are opportunities for growth and recognition of success.
What is flexible working?
Employees have control over where/how/when they work e.g. part time, work from home.
What is job enrichment?
Making jobs more interesting.
Increases job satisfaction - increasing motivation.
What is job rotation?
Assign employees to different department or products or locations to build a more diverse understanding of the business.
