9.1 Employee Relations

Question 1

____ and____ are responsible for seeing that the employee relations policies of the California Highway Patrol (CHP) are properly administered.

Answer 1

Managers and supervisors

Question 2

The provisions of the contracts _____ be changed, except by mutual agreement between the employer and the exclusive representative(s). However, as a matter of operational necessity, other changes affecting working conditions ____ occur at any or all levels of command within the Department.

Answer 2

cannot, may

Question 3

On May 22, 1986, the Governor signed legislation (SB 2564) to retitle State Employer-Employee Relations Act (SEERA) the ______ to become effective January 1, 1987. The retitlement of SEERA was the first time the state had a passage for a comprehensive collective bargaining bill.

Answer 3

Ralph C. Dills Act

Question 4

What is a series of Government Code Sections which govern collective bargaining for represented employees of the State of California?

Answer 4

Dills Act

Question 5

Name three basic elements of Dills Act.

Answer 5

(a) Covers all civil service employees
(b) Grants specific rights only to represented employees
(c) Requires the state and exclusive representatives to negotiate in good faith on wages, hours, and other terms and conditions of employment,
(d) Contains criteria for determining which classifications are grouped into which bargaining units
(e) Provides for exclusive representation for represented employees
(f) Defines unfair labor practices by management and exclusive representatives
(g) Contains provisions for impasse procedures and public disclosure of bargaining proposals

Question 6

Under the _____, represented employees have the right to be represented by their exclusive representative regarding wages, hours, and other terms and conditions of employment.

Answer 6

Dills Act

Question 7

Under this statue (_________), supervisory employees have the right to be represented regarding all matters related to employment conditions and supervisory employer-employee relations.

Answer 7

Excluded Employees Bill of Rights

Question 8

Government Code Section _____, provides a statutory right to a representative of the officer’s choice “upon the filing of a formal written statement of charges or whenever an interrogation focuses on matters which are likely to result in punitive action.”

Answer 8

3303 (i)

Question 9

What court ruling established the right of a bargaining unit employee, to be assisted by a union representative at an investigatory interview to which the employee had been summoned by management, and when the employee reasonably believed disciplinary action may result from the interview.

Answer 9

Weingarten Rule

Question 10

If there is a conflict between departmental policy and the provisions of a negotiated contracted, the _____ shall be controlling.

Answer 10

Contract

Question 11

Historically, what has been the relationship between management and labor been?

Answer 11

one of conflict

Question 12

List at least two essential techniques for managers and supervisors to utilize:

Answer 12

(1) Understand and exercise management’s rights for the efficiency and effectiveness of the department
(2) Be familiar with the contracts covering their staff
(3) Develop relationships with employee organization representatives
(4) Remain alert to problems which may be brewing. Attempt to resolve them before they become formal grievance or complaints.
(5) Keep the Office of Employee Relations informed of significant employee relations issues and problems with contract language.

Question 13

When keeping a record of the amount of time a representative spends away from regular work assignments, which CHP form do you use?

Answer 13

CHP 610

Question 14

One of the most important relationships in any organization is between the employee and?

Answer 14

immediate supervisor

Question 15

Who does bargain unit 5 represent?

Answer 15

CHP officers and CHP cadets

Question 16

Employees’ “own time” or “non-working hours” are considered to be_______________

Answer 16

Lunch periods, rest breaks, and time before and after work

Question 17

State vehicles _____ _____ be used for transportation by employees or employee organization representatives while participating in representational or employee organization business.

Answer 17

shall not

Question 18

Use of state equipment or the time used for activities permitted in this section ____ be subject to prior notification and approval by the employee’s ______ _________.

Answer 18

shall, immediate supervisor

Question 19

The _____ ____ __ ______ shall be the primary consideration when approving requests for the use of release time

Answer 19

needs of the command

Question 20

Normally, up to a maximum of ____ ____ may be authorized to prepare and present a grievance/complaint at the informal level and each formal appeal level in the grievance and appeal procedures. This time may be limited or extended only with management’s approval dependent upon the complexity of the issue.

Answer 20

four hours

Question 21

Leave of credits. Contributions must be in _____ hour increments. Except holiday credits which is in _____ hour increments. Sick leave _____ _____ not be donated.

Answer 21

1/8/may not

Question 22

What are the five levels of complaints/grievances?

Answer 22

Informal and levels 1 thru 4

Question 23

Describe what the five complaint/grievance levels are?

Answer 23

Informal - employee and supervisor
Level 1 is with Area commander
2 with Division commander
3 with office of the commissioner
4 with Cal HR

Question 24

What forms should be used to file complaint or grievance?

Answer 24

CHP 94 or STD 630

Question 25

Grievance records shall be retained at the affected command for a period of _____ years following the date of the final action.

Answer 25

3

Question 26

Complaint records shall be retained at the affected command for a period of ____ years following the date of the final action.

Answer 26

1

Question 27

Hq shall retain grievance for ____ years and complaints for _____ years.

Answer 27

5, 3

Question 28

A formal grievance may be file ____ working days if he/she is not happy with the informal decision or ____ working days after the initial circumstances/incident.

Answer 28

5, 10

Question 29

For levels 1-3, how many working days shall the Department head respond in writing after receiving the appeal?

Answer 29

15

Question 30

How many working days does CalHR have to respond to an appeal of a grievance?

Answer 30

20

Question 31

Managers, Supervisors, and Confidential Employees are expressly excluded from collective bargaining by the _________?

Answer 31

Dills Act

Question 32

How many specialty pay assignments are there in the department?

Answer 32

four - motorcycle, investigator, bilingual, air ops