9. Marketing objectives and strategy Flashcards

1
Q

Marketing objectives:

A
  • Increase market share
  • Increase revenue
  • Build a brand
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2
Q

The product life cycle:

A
  • Introduction
  • growth
  • Maturity and saturation
  • Decline
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3
Q

Introduction (Product life cycle)

A
  • At the start of the stage, the product will be launched and sales will be low as it is new to the market
  • Costs are incurred when the product is launched
  • It may be necessary to build a new production line or plant
  • A business is also likely to spend in promotion to make consumers aware of the new product
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4
Q

Growth (Product life cycle)

A
  • Once the product is established and consumers are aware of it, sale may begin to grow rapidly
  • Unit costs may fall as production increases so the produc becomes more profitabile.
  • If it a new product and there is a rapid growth in sales, competitors will launch there own versions, therefore leading to a slowdown of the rise in sales.
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5
Q

Maturity and saturation (Prooduct life cycle)

A
  • Growth in sales will end and the product has become established with a stable market share.
  • Sales will have reached the maximum point and competitors will have entered the market to take advantage of profits.
  • Some firms will be forced out of the market as there are too many firms compeating for consumers.
  • Many business use extension strategies to extend the life of their product.
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6
Q

Decline (Prodcut life cycle)

A
  • For the majority of the products, sales will eventually decline, usually due to a change in in consumers taste, new technology or the introduction of new products.
  • Profit is still possible if a high price can be charged and there are low costs in promotion or other costs.
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7
Q

Extension strategies:

A

Product adjustments and Promotion

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8
Q

Product adjustment (extension strategies)

A
  • Updating the product (new car models)
  • Making improvements (computers are faster and more memory)
  • Extend product range (crisps having new flavours)
  • Changing the packaging to give the impression the product has changed
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9
Q

Promotion (extension strategies)

A
  • Advertise many uses
  • Finding new markets such as serve in another region or country
  • Investment in advertising can boost sales
  • Encourage more frequent use of the product
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10
Q

Advantages of product life cycle

A
  • Give managers the ability to forecast product direction and plan for timely execution of relative competitive moves
  • Helps to formulate marketing mix decisions
  • Explanatory tool
  • Determine when it’s reasonable to eliminate declining products
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11
Q

Disadvantages of product life cycle

A
  • Difficult to foresee transitions
  • Difficult to determine what stage the porduct is in
  • Not all products go through every stage
  • Product may remain in stage for a long time
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12
Q

Product portfolio

A

Made up of product lines (grouped of similar products gouped together)

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13
Q

Product development process

A
  • Generate ideas
  • Analysis
  • Development
  • Test marketing
  • Launch
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14
Q

Product desing mix

A
  • Function
  • Economic manufacture
  • Aesthetics
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15
Q

Design mix & social trends

A
  • Waste Minimisation
  • Design for Re-Use
  • Recycling
  • Ethical sourcing
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16
Q

Social trend adaption benefits

A
  • Less Wastage & higher EOS
  • Products are more likely to be popular
  • Social Trend USP
  • Good corporate citizen
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17
Q

What is promotion?

A

Use of Advertising, Personal Selling, Sales Promotion, Direct Mail and Sponsorship to Inform & Persuade Consumers to Buy Products.

18
Q

Above the line promotion:

A
  • Television
  • Newspapers and magazines
  • Cinema
  • Radio
  • Posters and billboards
  • Internet
19
Q

Below the line promotion

A
  • Sales promotion: Incentives used to encourage people to buy products
  • Public relations: to increase sales by improving image of business
  • Merchandising and packaging: Eye-catching and likely to encourage sales
20
Q

Types of promotion using technology

A
  • Online Targeted advertising
  • Viral Advertising
  • Social Media
  • E-Newsletters
21
Q

Choosing promotional Method Factors

A
  • Cost
  • Market/Audience Size
  • Market profile
  • Form of message being communicated
  • Legal/ Geographical Constraints
  • Other Aspects of Marketing mix
22
Q

Branding

A

Differentiating products by creating an identifiable image and clear expectations about a product

23
Q

Factors for setting price

A
  • Cost of production
  • Price elasticity of demand
  • Competitors Prices
  • Stage in Product life cycle
24
Q

Factors Determining Price elasticity

A
  • Necessary product
  • Number of similar products
  • Consumer Loyalty
  • Price in proportion of consumers incomes
  • Time
25
Q

Elastic

A

A change in price will change the quantity demanded

26
Q

Inelastic

A

There is little to no change of the quantity demanded even when the price changes

27
Q

Examples of elastic goods:

A
  • Soft drinks
  • Cereal
  • Clothing
  • Electronics
  • Cars
28
Q

Examples of inelastic goods

A

-Life-saving medication
- Gas
- Electricity
- Cigarettes
- Post-secondary education

29
Q

What is distribution?

A

Distribution is the delivery of goods from the producer to the consumer.
If businesses can’t get products in the right place at the right time, they’re not likely to be successful.

30
Q

Distribution channels

A

Producer –> Wholesaler –> Retailer –> Consumer

31
Q

Wholesaler

A

Buy in bulk from producers and redistribute these in smaller quantities to retailers or consumers

32
Q

Retailers

A

Are business that buy goods from wholesalers or consumers and sell them to costumers

33
Q

Two stage distribution

A

Some manufacturers can use direct selling which can take a number of forms

34
Q

Advantage of direct selling

A

Intermediaries aren’t required, so producers are able to make more profit. Producers can also reach customers who don’t like going to shops

35
Q

Disadvantage of direct selling

A

People cannot physically see the products until they have been purchased. Also, some people may object to direct mail, door to door salespeople and unwanted telephone calls

36
Q

Agents or brokers

A

Some producers usen 4 or 3 staged distribution channels use agents or brokers

37
Q

Choice of channel

A
  • Type of industry
  • Nature of the product
  • Geography
  • Finance
  • Consumer expectations
  • Technology
38
Q

Changes in distribution methods

A
  • Online shopping
  • Growth of shopping centre
  • B2B
  • Extension of retail hours and products
  • B2C
39
Q

The Boston matrix

A
  • Stars (a product with high market growth and a relatively high market share, the product will be in a stron position in its market)
  • Cash cows (a product with high market share, therefore weel positioned in the market but it will have a weak growth)
  • Question marks (relatively low market share in a fast-growing market)
  • Dogs (products with a relatively low market share in a market with low growth, dogs have poor prospects for future sales and profits)
40
Q

Boston matrix

A

a 2x2 matrix model that analyses a product portfolio according to the growth rate of the market and the relative market share of products within the market

41
Q

Extension strategies

A

Methods used to prolong the life of a product

42
Q

Marketing mix

A

The mix of marketing elements used by a company, which are usually known as the 4P’s: Product, price, place and promotion