10. Product/service design

Question 1

Design mix:

Answer 1

• Function
• Cost
• Aesthetics

Question 2

Function (desing mix)

Answer 2

Must be fit for purpose which menas being capable of performing the job it is sold for

Question 3

Aesthetics (design mix)

Answer 3

• Products and service should stimulate people’s senses in addition to performing a function.
• Designers must consider elements of a product, such as its size, appearance, shape, smeel or taste or the presentation of a service, because it has an impact on the choices that consumers make.

Question 4

Cost (design mix)

Answer 4

• Products could be designed to be smaller and lighter. This will help to save the amount of material used in production.
• Designers could be discouraged from designing single-use, disposable products as a lot of packaging is used.
• In the restaurant industry, dished and menus could be designed to reduce food waste, such as meat offcuts

Question 5

Design for re-use

Answer 5

• Businesses could be encouraged to design packaging which can be re-used. In the past, fizzy drinks were sold in returnable bottles. Customers would resturn their empty bottles and get a refund
• Another approach is to desing products so that components can be easily re-used

Question 6

Design for recycling

Answer 6

• Some businesses are adapting their porduction methods so that newly designed products can be produced using recycled materials
• Some businesses specialise in the sole use of recycled materials in their manufacture.
• Some firms make use of waste discarded by other businesses in their designs.
• In the media, it may be possible to recycle material to save time and effort.

Question 7

Ethical sourcing

Answer 7

Using materials, components and services from suppliers that respect the environment, treat their workforce well and generally trade with integrity.

Question 8

Benefits of adapting produtcs designs to changes in social trends:

Answer 8

• If businesses can reduce waste they will use fewer resources. This will result in lower costs and higher profits.
• If desings reflect social trends, products are likely to be more popular and sell in larger quantities. This will raise revenue and improve profits.
• Some businesses use their design features as a USP
  -Businesses that adopt some of the emerging design features relating o social trends are more likely to be viewed as good corporate citizerns

Question 9

Consumer durables

Answer 9

Goods that can be used repeatedly over a period of time, such as cars and household appliances

Question 10

Design mix

Answer 10

The range of features that are important when designing a product

Question 11

Ergonomics

Answer 11

The study of how people interact with their environment and the equipment they use - often in the workplace

Question 12

Product design

Answer 12

The process of creating a new product or service

Question 13

recycling

Answer 13

making use of materials that have been discarded as wate

Question 14

resource depletion

Answer 14

The using up of natural resources

Question 15

Waste minimisation

Answer 15

Reducing the quantity of resources that are discarded in the production process