15. Recruitment, selection and trainning Flashcards
Recruitment and selection
When businesses hire new employees they need to attract and appoint the best people- those with the right skills and appropiate experience.
Stages in the recruitment and selection process
- Identify the type and number of staff needed
- Prepare the job description and person specification
- Advertise the job using appropiate media
- Evaluate applicants and select a shortlist for interview
- Carry out interviews
- Evaluate interviews and make appointments
- Provide feedback for unsuccesful candidates
Job description
States the title of the job and outlines the tasks, duties and responsabilities associated with that job.
Person specification
Provides details of qualifications, experience, skills, attitudes and any other characteristics that would be expected of a person appointed to do a particular job.
Internal recruitment
appointing workers from inside the business
External recruitment
Appointing workers from outside the business
Word of mouth
A person hearing about a job from someone else, often someone who works in the place of employment
Direct application
Many jobseekers send their details to employers for whoom they would like to work just in case they have a vacancy.
Advertising
The employer may place advertising in newspaper, specialist magazines and journals. Social media is also used. People wanting to change their job are likely to seek out advertisement
Private employment agencies
The business may employ an agency to find candidates. They are more useful to find temporarily workers.
Headhunting
Where the agency draws up a list of people they think would be suitable for a job. The agency will approach those on the list and discuss the possibility of them taking the job
Jobcentres
Businesses can advertise vacancies through job centres run by the government. Jobcenters are often used by the unenmployed and vacancies tend to pay less than the average wage.
Government- funded trainning schemes
Some businesses take on trainees from governemnt-funded trainning schemes in some countries.
Recruitment and selsction costs:
- Human resources department will incur costs when identifying the number and type of staff required.
- Some administrative costs will be incured when checking and updating job descriptions and person specifications
- Jobs will have to be advertise in external recruitment, being a cost
- Time will be spent handling and sorting applications
- Interviewing process can be expensive for a business (involve some highly paid senior staff)
- Sometimes the new person recruited will negotiate a higher salary and therefore higher costs
Training costs:
- Training courses and other resources
- Loss of output
- Employees leaving
Induction trainning
training given to new employees when they first start a job
On-the-job training (definition)
training that takes place while doing the job
On-the-job training:
- Learning from other workers
- Mentoring
- Job rotation
- Traditional apprenticeships
- Graduate training
Advantages of on-the-job training trainning:
- Output is being produced
- Relevant because trainees learn by actually doing the job
- Cheaper than other forms of training
Disadvantages of on-the-job training trainning:
- Output may be lost if workers make mistakes
- May be stressful for the worker particulary if working with others
- Trainers may get fustrated for the worker- particularly if working with others
- Could be a danger to other
Off-the-job training
training that takes place away from the work area
Advantages of off-the-job training
- Output is not affected if mistakes are made
- Workers’ learning cannot be distracted by work
- Training could take place outside work hours if necessary
- Customers and others are not put at risk
Disadvantages of off-the-job training
- No output because employees do not contribute to work
- Some off-the-job training is expensive if provided by specialists
- Some aspects of work cannot be taught off the job
- Trainees may feel that some of the training is not relevant to them
- It may take time to organise
Benefits of training
- Managers (workers may be better motivated and easier to work with)
- Owners (productivity is higher and costs will be lower, gain competitive edge in the market)
- Employees (able to do their job more effectively, reduce anxiety and job satisfaction)
- Customers (customers will benefit from better quality products)
Curriculum Vitae (CV)
A document that lists personal details, qualifications, work experience, referees and other information about the jobseeker
