9. Handling Objections [Script] Flashcards
I hear what you’re…
Does it make sense?
I hear what you’re saying, but let me ask you a question: Does the idea make sense to you?
Do you like the idea of a program like this for [beneficiary]?
Exactly! You see…
Reiterate benefits
Exactly! You see, the true beauty of the program is that unlike most plans out there, this program will never go up in price, and you will never have to worry about doing this ever again.
And not only…
We help your family
And not only that but we personally guide your family through the whole claims process when the good Lord calls you home.
You’re not getting…
My experience
You’re not getting someone in a call center somewhere churning out policies. You’re getting me, an independent broker whose been in the business for over 15 years. Someone who cares about you and your family and not another paycheck.
Pretty good, right? Exactly! Its an amazing program.
Now, let me ask…
If I helped your family
Now, let me ask you this: If I was [beneficiary], or if I had helped your mom/dad get this before they passed, and it covered all of the expenses your family faced during that time, you probably wouldn’t be saying “Let me think about it (or the other objection)”, You’d be saying “Where do I sign up?”, am I right?
Wait a second,
Call them out
Wait a second, you mean to tell me that if I helped a family member of yours get this in place before they passed and it really really helped your family financially, you wouldn’t be saying, “how do I sign up?”
Exactly! Now that…
Reintroduce myself
Exactly! Now that I can understand. You don’t know me, and I don’t have the luxury of a track record with you. So let me reintroduce myself. My name is , [agent] and I am one of the top-producing agents here at [company].
I pride myself…
Go the Extra Mile
I pride myself on my ability to go the extra mile for my clients, help their family through the claims process, and be available for my clients 24/7.
See, I’m not here…
Guiding your family
See, I’m not here just to guide you into the program that best fits your situation, but also to hold your hand and your family’s hands every step of the way to make sure you get the most out of your policy - especially when the good Lord calls you home.
So, why don’t you…
Why not try this
So, why don’t you do this, [name]. Enroll in the X benefit program right now, it’s only Y dollars a month - and we’ll set the first payment for whenever fits best, and as soon as your first payment is made, you know you can finally be able to fully check this off your list. Sound fair enough?
There’s even a free…
30 day guarantee
There’s even a free 30 day look policy so you can review it with your family and make sure it says everything we talked about in black and white.
Can you confirm your address for me?
