1. The Greeting [11 Steps] Flashcards
The greeting allows you to inform the prospect about the reason your calling and to handle any objection to presenting their plan options.
1
Q
- Introduction
- Reason for my call
- Aged lead response
- “I already have coverage…”
- “I’m not interested…”
- “I’m busy…”
- “I don’t remember…”
- “I thought this was free…”
- “I can’t afford it…”
- “I get too many phone calls…”
- Whose this for?
A
What are the 11 steps in The Greeting?
2
Q
Step 1 in The Greeting?
A
The Introduction
3
Q
The _____
A
Introduction
4
Q
Step 2 in The Greeting?
A
Reason For My Call
5
Q
Reason for my _____
A
Call
6
Q
Step 3 in The Greeting?
A
Aged Lead Response
7
Q
____ Lead Response
A
Aged
8
Q
Step 4 in The Greeting?
A
“I already have coverage…”
9
Q
“I already have ____…”
A
Coverage
10
Q
Step 5 in The Greeting?
A
“I’m not interested…”
11
Q
“I’m not _____…”
A
Interested
12
Q
Step 6 in The Greeting?
A
“I’m busy…”
13
Q
“I’m ____…”
A
Busy
14
Q
Step 7 in The Greeting?
A
“I don’t remember…”
15
Q
“I don’t ______…”
A
Remember
