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chie's brainscape ^__- ☆ > 7. OralComm Reviewer > Flashcards

7. OralComm Reviewer Flashcards

1
Q

source of the message

A

sender

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2
Q

This is what is sent in a communication process

A

message

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3
Q

the process of saying the message or words to the receiver

A

encoding

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4
Q

medium of communication

A

channel

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5
Q

the process of understanding the message said by the sender

A

decoding

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6
Q

this refers to the person who got the message

A

receiver

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7
Q

response to communication

A

feedack

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8
Q

where does communication happen?

A

setting or situation

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9
Q

things that prevent/ make communication hard

A

barriers`

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10
Q

2 types of communication

A

verbal and nonverbal

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11
Q

representations of the process of communication

A

models of communication

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12
Q

one person sends a message, and another person receives it; moves in 1 direction

A

linear model

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13
Q

two way communication

A

interactive model

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14
Q

model that is always evolving

A

transactional model

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15
Q

language is a symbol (T or F)

A

True

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16
Q

etymology of the word “communication”

A

Communicare (Latin)

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17
Q

people communicate using?

A

language

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18
Q

intrapersonal comm. means?

A

talking to yourself

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19
Q

interpersonal comm. means?

A

talking between 2 people

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20
Q

group comm. means?

A

talking to several people

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21
Q

public comm. means?

A

communication between1 person and a big group of people.

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22
Q

series of dynamic activities– a cycle of actions and reactions that produces something or that leads to a particular result

A

process

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23
Q

communication that uses words in sending and receiving messages

A

verbal communication

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24
Q

2 types of verbal comm.

A

oral and written

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25
Q

written comm. is?

A

sending messages through written symbols, like language.

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26
Q

oral comm. is?

A

the usage of listening and speaking skills; can be formal or informal

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27
Q

the process of NOT using words to communicate– but rather, using facial expressions and body movements

A

nonvebal communication

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28
Q

communication that primarily uses sound

A

audio communication

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29
Q

communication that uses visual aids, or graphics we can see

A

visual communication

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30
Q

ethos is?

A

credibility

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31
Q

pathos is?

A

emotion

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32
Q

logos is?

A

logic

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33
Q

examples of linear models

A

aristotle, schramm, laswell, and berlo

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34
Q

helical model states that?

A

as a child your means of communication is narrow, but broadens as you grow older

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35
Q

what model states that NOISE can be distracting, which makes encoding and decoding a source of misunderstanding

A

shannon weaver model

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36
Q

which model compares the sender’s field of experience to the receiver’s field of experience?

A

schramm’s model

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37
Q

in the westley-maclean model, X stands for?

A

environmental factors
factors that influence the creation of the message

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38
Q

A stands for?

A

Sender

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39
Q

B stands for?

A

Receiver

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40
Q

C stands for?

A

Gatekeeper
editor of the message

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41
Q

F stands for

A

Feedback

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42
Q

X1 stands for

A

sensory experiences

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43
Q

X2 stands for

A

object of orientation of the speaker (encoding)

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44
Q

X3 stands for

A

decoding

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45
Q

example for transactional model

A

wood’s model

46
Q

which tenet states that communication is ever changing

A

communication is dynamic

47
Q

which tenet states that communication is never the same; every communication experience is different, even if people are saying the same thing.

communication is something you can’t take back.

A

communication is unrepeatable and irreversible

48
Q

Communication is not received or understood at the same time– so both parties must be on the same page to understand each other

A

communication is contexualized

49
Q

communication is something we encounter and use all the time, in any given place

A

communication is everywhere

50
Q

communication has no beginning nor end

A

communication is continuous

51
Q

communication is used when we buy things or enter in deals

A

communication is a transaction

52
Q

communication is not innate, as everyone communicates differently

A

communication is learned

53
Q

communication is the dissemination of information between individuals

A

communication is a sharing of meanings

54
Q

communication may differ in meaning based on the person talking to you

A

communication has 2 levels of meaning: content and relational

55
Q

systematic arrangement of letters, figures, and symbols

A

code

56
Q

verbal symbol, distinct, meaningful element in language

A

word

57
Q

anything associated to words

A

verbal

58
Q

smallest, distinctive, audible unit

A

phoneme

59
Q

in the filipino language, syllables are produced in what format?

A

consonant-vowel or consonant-vowel-consonant

60
Q

meaningful arrangement of words; can be different in every language

A

syntax

61
Q

represent objects or concepts

A

symbols

62
Q

symbols don’t have meaning until we give it to them

A

symbols are arbitrary

63
Q

symbols dont have fixed meanings

A

symbols are ambiguous

64
Q

symbols are not concrete or tangible

A

symbols are abstract

65
Q

we can make communication more concrete if we avoid?

A

overgeneralization

66
Q

Use specific words to convey what you want to say; pick concrete over abstract

A

Strive to achieve clarity

67
Q

You have to be careful in using your words when describing people’s age, gender & preferences, political affiliations, disability, religion, economic and social status, and culture

A

Respect individual differences

68
Q

avoid generalizing people’s traits based on culture

A

Avoid stereotyping

69
Q

resorting to using highfalutin words when talking is NOT necessary

A

Aspire to use words that are comprehensible to your listener or target audience

70
Q

looking at all the cues ad collectively understanding how they compliement, illustrate, repeat, regulate, emphasize, support, or contradict the verbal language

A

Interpreting non verbal language

71
Q

Visual/Sight

A

Communication through the eyes

72
Q

Auditory

A

Communication through sounds

73
Q

Communication through touch

A

Tactile or Haptic

74
Q

Communication through smell

A

Olfactory

75
Q

Gustatory

A

Communication through taste

76
Q

Nonverbal signals with a verbal equivalent or direct verbal translation.
They are deliberate movements of the body that are consciously sent and easily translated into speech,

A

Emblems

77
Q

Some people may refer to colloquially as “talking with your hands,”

A

Illustrators

78
Q

Gestures used to give feedback when conversing

A

Regulators

79
Q

body movements which reveal our affective, or emotional, state.

A

Affect Display

80
Q

touching behaviors and movements that indicate internal states typically related to arousal or anxiety.

A

Adaptors

81
Q

Problems that come from the sender/speaker

A
  1. Problems in Language profiency skills
  2. Lack of sensitivity to the receiver’s background
  3. Lack of preparation
  4. Negative perception of self and other emotional problems
82
Q

words that are not considered a part of the standard vocabulary

A

slang

83
Q

words that are used in a specific trade or profession

A

jargon

84
Q

When we want to inform people of what we know

A

Informative function

85
Q

When we instruct people on what to do, when and where, why, and how to do them

A

Instructive Function

86
Q

When we want to influence other people

A

Persuasive function

87
Q

When we want to entice and direct others to act and reach their goals

A

Motivation Function

88
Q

Communication for pleasure and enjoyment

A

Aesthetic Function

89
Q

Talking to someone about your problems in order to maintain a good mental health

A

Therapeutic Function aka Emotional Expression

90
Q

Communication to maintain control over other people’s behavior

A

Regulation/Control

91
Q

When we want to start, maintain, regulate, or end relationships

A

Social Interaction

92
Q

most important part of the communication process

A

listening

93
Q

Communication that takes place within a single person; talking to ourselves

A

Intrapersonal Communication

94
Q

2 types of intrapersonal communication

A
  1. Internal Discourse: talking silently in our heads
  2. Solo Vocal Communication: Orally talking to ourselves
95
Q

Interpersonal Communciation

A

What we normally think of as communication; involves a person or other people

96
Q

Context that referes to the participants and what they bring into the interaction

A

Psychological Context

97
Q

Context that concerns the relations the interactors have toward each other

A

Relational Context

98
Q

Context that deals with the psychosocial “where”

A

Situational Context

99
Q

Context that deals with the PHYSICAL where

A

Environmental Context

100
Q

Context that includes all learned behaviors and rules that affect the interaction

A

Cultural Context

101
Q

Uses ideas, images, persuasion, information, strategies, and tactics in a smart message targeted to the right audience

A

Public Speech

102
Q

Agressive

A

Direct in expressing need and wants with little to no regard for other people’s thoughts

103
Q

Passive

A

Not direct in expressing needs and wants; puts others before themselves

104
Q

Passive Agressive

A

Makes others indirectly aware of their needs and wants– my needs and wants are more important than yours

105
Q

Assertive

A

Clearly state needs, wants, and opinions, while still being considerate towards others.

106
Q

Formal speech style; cannot be changed (Ex: Oaths, Pledges)

A

Frozen

107
Q

Informal speech style; can be done with a friend (Ex: sharing a secret)

A

Intimate

108
Q

Informal; can also be done with a friend (Ex: Sharing or asking for General Info)

A

Casual

109
Q

Formal; done when asking for advice

A

Consultative

110
Q

Formal; Done by an authority figure (Ex: SONA, Announcements)

A

Formal

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