7 Components Of Professionalism Flashcards
Professionalism
Quality of performing at high level and conducting oneself with purpose and pride
7 components
Striving to excel Being dependable and accountable Being a team player Communicating effectively Demonstrating etiquette Making ethical decisions Maintaining confident, positive outlook
Striving to excel
Ethical obligation to employer and customers to give best effort and best way to advance your career
Being dependable and accountable
Develop reputation as somebody people can count on
Meet commitments, stay on schedule
Own up to mistakes, learn from failure
Being a team player
Pull own weight, but pay attention to team effort to ensure team succeeds
Make those around you more effective
Show loyalty to organization and protect employers
Communicating effectively
Listen actively
Provide practical information
Give facts rather than vague impressions
Don’t present opinions as facts
Present information in a concise, efficient manner
Clarify expectations and responsibilities
Offer compelling, persuasive arguments and recommendations
Demonstrating etiquette
Expected norms of behavior in any particular situation
The way you conduct yourself, interact with others, and handle conflict
Making ethical decisions
Conduct yourself with clear sense of right and wrong
Maintaining a confident, positive outlook
Believe in what you’re doing and believe in yourself and your ability to solve problems and overcome obstacles
Acknowledge hardship and get job done anyway