394a Grievance procedure

Question 1

When was the current grievance procedure established?

Answer 1

26 August 2004

Question 2

What are the levels of decision making within the grievance procedure?

Answer 2

• Informal Stage/Formal Stage: No lower than watch manager/FRS C
• Appeal Stage: No lower than station manager/FRS E

Question 3

Who will hear further appeals on “Serious Issues”?

Answer 3

Brigade manager/head of service level. The Assistant Director – People Services, in consultation with the relevant head of service, will determine whether a grievance goes to the further appeal stage, taking into account representations from the employee and, where appropriate, their representative

Question 4

What are the stages of /Grievance procedure?

Answer 4

Informal
Formal
Appeal Stage

Question 5

How soon should a Formal stage Grievance be heard?

Answer 5

7 Days - Written decision within 7 days of hearing

Question 6

What are the time limits of the appeal stage?

Answer 6

7 Days to Appeal
7 Days to Hear the appeal
7 Days to inform in writing the decision of the appeal

Question 7

What must be used to raise a grievance?

Answer 7

The Brigade’s online grievance workflow system

Question 8

What act covers assisting employees in setting out their grievance?

Answer 8

Equality Act 2010

Question 9

How long do employees have to raise a grievance after the offending management decision?

Answer 9

3 Months

Question 10

How can very serious grievances (whistle blowing)be raised?

Answer 10

under the provisions of the Public Interest Disclosure Act 1998