3.4.2 analysing operational performance Flashcards
1
Q
benefits of operations data:
A
gives an indication of how well a business is performing
can be compared against competitors
can be used to identify problems
2
Q
what is labour productivity and its formula?
A
the output per employee
total output / number of employees
3
Q
what are unit costs and what is the formula?
A
the cost per unit
total costs / number of units
4
Q
what is capacity?
A
the maximum output of a business at a moment in time given its resources
5
Q
what is capacity utilisation and what is the formula?
A
the current output as a percentage of the maximum output
(current output / maximum) x 100
