3.10.1 - managing change Flashcards

1
Q

what are 3 challenges to managers when making change?

A
  • employees being resistant to change
  • having good communication to make sure change is well executed
  • tracking/evaluating progress that the change makes to decide if it is beneficial
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2
Q

3 factors of internal changes…

A
  • desire to grow
  • new management
  • need of a new organisational structure
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3
Q

3 factors of external change…

A
  • competition
  • technological change
  • economy (recession)
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4
Q

what is planned change?

A

when there is a plan for something that is expected to happen, it is more organised

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5
Q

what is unforeseen change?

A

when you have to react to events and there may be no plan

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6
Q

what is incremental change?

A

long term change that involves gradual adjustments and employees to adapt to continuous improvements

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7
Q

what is disruptive change?

A

big change that can happen all at once

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8
Q

what are 3 benefits of change?

A
  • encourages new employees to join you
  • makes the business more competitive
  • better ability to deal with external changes
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9
Q

what are 3 advantages of a flexible organisation?

A
  • customising products for customers
  • can achieve flexible pricing
  • enhances productivity
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10
Q

what are 3 disadvantages of a flexible organisation?

A
  • can lead to confusion + people doing different things
  • may not have the resources they need to allocate to people
  • may be different to separate work and home life
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11
Q

what is meant by an organic structure?

A

flat, decentralised and informal with a value placed on collaboration

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12
Q

what is meant by a mechanistic structure?

A

tall, formal and centralised structure (often big organisations)

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13
Q

what is the difference between information management and knowledge management?

A

information management means you get information from a written source

whereas…

knowledge management is when information Is gathered from someone who knows

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14
Q

what are 3 barriers to change?

A
  • costs
  • employee resistance
  • resources
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