300-24 Early Warning System Flashcards
Supervisors shall monitor employees under their leadership for patterns of inappropriate behavior or performance issues and initiate appropriate intervention in a timely manner. Supervisors shall utilize all available resources including the department’s Early Warning System (EWS) to assist employees in remedying inappropriate behavior and/or improving performance. The EWS is intended to provide employees with______.
an opportunity for improvement and is not intended to punish productivity
The EWS facilitates the early identification of employee behavior or performance issues that may indicate a need for additional education, training, or other corrective action. If an employee is identified and placed in the EWS Program (“Program”), an _____ gives the employee the necessary remedial education or training necessary to assist the employee in correcting behavioral or performance deficiencies.
The Program creates a structured framework of supervision that emphasizes the active involvement of first-line supervisors in _____. While the supervisor is expected to play an active role in coaching, guiding, and evaluating an employee, the employee has the primary responsibility for successful completion’ of the Program. Employees placed in the Program are expected to satisfactorily complete all Program requirements and exhibit a continuing desire to be a productive member of the department.
1) individually tailored Plan of Action
2) coaching and guiding an employee to ensure that the employee successfully completes the Program requirements
Case Study.
The report prepared by the Early Warning Unit summarizing the results of the unit’s review of an employee’s work history and relevant data, containing a preliminary quantitative component and a qualitative component that identifies an employee’s strengths and weaknesses.
Early Warning System Chair.
The assistant chief over Organizational Development Command.
Early Warning Unit (EWU).
The department unit that monitors the department’s early warning indicators, manages the EWS and its Program, prepares the Case Study and Plan of Action, and serves as a liaison to divisions and other department units.
EWS Monthly Report.
A report completed by the EWU to document progress in meeting the goals of the Plan of Action over the previous month.
EWS Progress Report.
A form created by the EWU and filled out by the employee’s commander to document progress in meeting the goals of the Plan of Action over the previous quarter and make a recommendation regarding continued placement in the Program.
EWS Weekly Report.
A form created by the EWU and filled out by the employee’s supervisor to document progress in meeting the goals of the Plan of Action over the previous week.
Plan of Action.
An individually tailored plan, created with input from the employee and their chain of command through the assistant chief, describing the education, training, and other requirements the employee must complete to correct or modify improper behavior and/or performance observed during the Case Study, leveraging the employee’s strengths and addressing the employee’s weaknesses.
PROGRAM PLACEMENT
(Note:
EWU- Early Warning Unit
EWS- Early Warning System)
The EWU shall manage the EWS and the Program. The EWU shall coordinate all pertinent reports, correspondence, documentation, and meetings related to the review or placement of an employee in the Program. The EWU shall monitor a participant’s progress toward meeting the goals of the Plan of Action and shall submit reports to the _____.
Information compiled in the case file shall not be placed in the employee’s personnel file. The case file is confidential and may be released only with _____.
1) EWS Chair
2) written permission from the EWS Chair
Identification
At the beginning of each month, the EWU shall perform a computerized data scan of Internal Affairs Division (IAD) records to identify any employees who were the target of _____or more IAD complaints within a _____ period (regardless of the outcome) or who received a _____. Each complaint shall have a unique issue tracking number and may include multiple allegations. Administrative complaints (e.g., missed court, lost property) shall be excluded unless the cases indicate a significant pattern of negative behavior.
1) four
2) 12-month
3) sustained Category E complaint
Identification
The EWU shall identify all employees who meet the above criteria and notify the commander and assistant chief of any such employee. The EWU shall provide a preliminary Case Study with this notification. The EWU shall also inform the _____
The notified commander shall review the Case Study and conduct an inquiry regarding the employee’s performance. This inquiry shall include the employee’s assignment, productivity, attendance records, extra employment records, use of force history, training records, crash history, or any other factor the commander deems appropriate.
Upon the conclusion of the review of the employee’s performance, the commander shall make a written recommendation to the EWU, via the commander’s assistant chief and the EWS Chair. This recommendation shall include justification and one of the following recommendations:
a. _____
b. _____
1) employee of the employee’s identification in writing.
2) Recommended for placement
3) Not recommended for placement
Direct Recommendation
The Chief of Police may directly place an employee in the Program at any time.
As the identification process may not capture all behavioral or performance deficiencies, commanders should directly refer employees under their command for possible placement in the Program when one or more of the following indicants reveal a pattern of inappropriate behavior or performance:
a. Low performance levels, unsatisfactory attendance, tardiness, or _____.
b. Disregard for_____.
c. Citizen _____.
d. Misconduct, _____, or disciplinary action.
e. Excessive or unnecessary _____.
f. Extra employment _____.
g. Citizen or employee _____.
h. Vehicle crashes or _____.
i. Any other factors the _____ or the department believes need attention.
a. Low performance levels, unsatisfactory attendance, tardiness, or slow response times.
b. Disregard for policies or procedures.
c. Citizen injuries or deaths.
d. Misconduct, racial profiling, or disciplinary action.
e. Excessive or unnecessary uses of force or pursuits.
f. Extra employment violations or complaints.
g. Citizen or employee complaints.
h. Vehicle crashes or loss/damage of City property.
i. Any other factors the employee’s supervisor or the department believes need attention.
Direct Recommendation
When making a direct referral, the commander shall request a preliminary Case Study from EWU for the employee, conduct an inquiry, and make a _____ as if identified via the monthly data scan of IAD records.
The _____ or _____ may make a recommendation in writing to the EWU to begin a Case Study regarding any employee. This recommendation shall contain written evidence supporting the referral. Upon receipt of the recommendation, the EWU shall proceed as if identified via the monthly data scan of IAD records.
1) written recommendation to the EWS Chair
2) Administrative Disciplinary Committee
3) Administrative Personnel Committee
Placement Decision
If the employee’s commander and assistant chief recommend placement, the EWU shall supplement the preliminary Case Study with _____, including, but not limited to, interviews with the employee’s chain of command and/or the employee, review of an officer’s body worn camera videos, or any other information deemed appropriate by the EWU caseworker.
Upon receipt of the recommendation and the Case Study by the EWU, EWS Chair shall decide whether to place the employee in the Program. The EWS Chair shall _____ of the employee’s placement or non-placement in the Program. All generated correspondence shall be added to the case file regardless of placement or non-placement.
1) qualitative information
2) notify the employee in writing
