3 - Market positioning Flashcards
market positioning
the perception that consumers have about the product, may influence how a business will psoition itself compares to compeititors
Market maps
technique used to understand how products/businsses are viewed relative to competitors, based on two factors such as quality and price
Benefits of market maps
helps to identify gaps in the market
compares similarities/diffrences between businesses
understand competitors
market research tool
Limits of market maps
only two attributes can be considered in one map
the info needed to plot the graph may be expensive
based on judgments not necessarily data
Factors that affect market positioning
attriubtes of a product (feautures and quality ect)
origins of the product/business (heritage)
the classification of the business (5-star hotel ect)
Competitive advantage
A business is more liekly to be sucsessful if they establish competitive advantage . a set of features that are percieved as superior of significant by consumers
How many a business develop competitive advanatge?
product design (a good design is more appealing0
quality (higher quality products can sell for more)
promotion
customer service
ethical stance
Product differentiation
used to gain compeitive advantage, prodividng a product or service that has attributes that are different to competiitors.
purposes of product differentiation
extend product range
overcome compeititon
develop the brand
adding value
provide an extra feature that goes beyond the expectations
ways to add value
customer service
packaging
bundles