13 - Approaches to staffing, and recruitment, section and training Flashcards

1
Q

Seeing employees as assets

A

more liekly to -
* holiday/sickness pay
* invest in working conditions
* motivate staff

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2
Q

Seeing employees as a cost

A

more likely to -
* pay min wage
* provide minimun legal/sick pay
* little though about employee motivation

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3
Q

Flexbile working

A

flexible hours/working from home
part time/tem contracts
outsourcing to speicalised businesses

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4
Q

advantages of flexible working

A

allows businesses to repsond to short term changes in demand
easier to manage staffing costs
specialist jobs can be done by experts who do not have to be permenantly employes

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5
Q

disadvantaes of flexible working

A

may lower qualtiy
may not feel commiyted to the business without a permenant contract
communication issues

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6
Q

dismissal

A

were an employee fails to meet the standard of an employee
if an employee is unfairly dismissed there may be a tribunal

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7
Q

redundancy

A

when there is no work, not enough work ir the position is no longer needed. may recieve a pay out

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8
Q

Where may an employee seek representation

A

trade unions
work councils
employee comittees

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9
Q

trade unions

employee representation

A

protects and improves the conditions of workers

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10
Q

work councils

employee representation

A

a forum within the business where workers and managers meet to disucss issue relating topay, codnitons and training

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11
Q

employee comittees

employee represntation

A

a group of employees who meet to discuss speciifc issues within the workforce, unlike a council, may not be recognised or attended by managers

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12
Q

Bargainin methods

A

ways in which employees can bargin with employers

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13
Q

Collective bargainig

bargaining techniques

A

trade unions and businesses disucss and agree on benefits for the union members such as pay or working conditions.
have more power as one body

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14
Q

Individual bargaining

bargaining methods

A

may be more appropraite ina s amller business, where an individual negotiate his own pay or working conditions

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15
Q

Influences on employee represnetation

A

nature of the employees work
legilsation
history of the business
corporate objectives
leadership sytle

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16
Q

recuritment and selction

A

the process of attracting, identify and selecting the best candidate for the role

17
Q

the process of recuritng

A

identify the number and type fo staff needed
prepare job decsrption
advertise
shortlist for interview
interview
evaluate and make appointments

18
Q

internal recruitment

A

role filled by promoting a member of the organisation

19
Q

Benefits of internal recuritment

A

cheaper
managers know the employee, less risk
require less training
good way of motivating staff

20
Q

Benefits of internal recuritment

A

cheaper
managers know the employee, less risk
require less training
good way of motivating staff

21
Q

Extrernal recuriutment

A

bringing a new employee in from outside the organisation

22
Q

Benefits of external recuirtment

A

bring new skills and ideas
attarct a wider number of applicants
increase the capacity within the business

23
Q

training

A

the process of improving teh knowledge and skills of an employee

24
Q

induction training

A

new employees are trained so they can do their job well

25
On the job training
mentoring, job rotation, apprenticeships, graduate training
26
Advantages and disadvanatges of on the job training
A - output continues as learning and still doing the job easier and cheaper to organise D - disruptive to others and mistakes possible
27
Off the job training
learning the rules, systems and procedures
28
Advantages and disadvantages of off the job training
a - safer mistakes reduced more motivating D- might be costly may not always be relevant
29
Advantages of training staff
better productivity better quality products/services better motivation
30
When may training be requried?
new working practises introduced new employees join technology/equpiment is introudced new health and saftey legilsation
31
disadvantgaes of training employees
employees may leave the business costly productivity falls when employees are away from the workplace