13 - Approaches to staffing, and recruitment, section and training Flashcards
Seeing employees as assets
more liekly to -
* holiday/sickness pay
* invest in working conditions
* motivate staff
Seeing employees as a cost
more likely to -
* pay min wage
* provide minimun legal/sick pay
* little though about employee motivation
Flexbile working
flexible hours/working from home
part time/tem contracts
outsourcing to speicalised businesses
advantages of flexible working
allows businesses to repsond to short term changes in demand
easier to manage staffing costs
specialist jobs can be done by experts who do not have to be permenantly employes
disadvantaes of flexible working
may lower qualtiy
may not feel commiyted to the business without a permenant contract
communication issues
dismissal
were an employee fails to meet the standard of an employee
if an employee is unfairly dismissed there may be a tribunal
redundancy
when there is no work, not enough work ir the position is no longer needed. may recieve a pay out
Where may an employee seek representation
trade unions
work councils
employee comittees
trade unions
employee representation
protects and improves the conditions of workers
work councils
employee representation
a forum within the business where workers and managers meet to disucss issue relating topay, codnitons and training
employee comittees
employee represntation
a group of employees who meet to discuss speciifc issues within the workforce, unlike a council, may not be recognised or attended by managers
Bargainin methods
ways in which employees can bargin with employers
Collective bargainig
bargaining techniques
trade unions and businesses disucss and agree on benefits for the union members such as pay or working conditions.
have more power as one body
Individual bargaining
bargaining methods
may be more appropraite ina s amller business, where an individual negotiate his own pay or working conditions
Influences on employee represnetation
nature of the employees work
legilsation
history of the business
corporate objectives
leadership sytle
recuritment and selction
the process of attracting, identify and selecting the best candidate for the role
the process of recuritng
identify the number and type fo staff needed
prepare job decsrption
advertise
shortlist for interview
interview
evaluate and make appointments
internal recruitment
role filled by promoting a member of the organisation
Benefits of internal recuritment
cheaper
managers know the employee, less risk
require less training
good way of motivating staff
Benefits of internal recuritment
cheaper
managers know the employee, less risk
require less training
good way of motivating staff
Extrernal recuriutment
bringing a new employee in from outside the organisation
Benefits of external recuirtment
bring new skills and ideas
attarct a wider number of applicants
increase the capacity within the business
training
the process of improving teh knowledge and skills of an employee
induction training
new employees are trained so they can do their job well
On the job training
mentoring, job rotation, apprenticeships, graduate training
Advantages and disadvanatges of on the job training
A -
output continues as learning and still doing the job
easier and cheaper to organise
D -
disruptive to others and mistakes possible
Off the job training
learning the rules, systems and procedures
Advantages and disadvantages of off the job training
a -
safer
mistakes reduced
more motivating
D-
might be costly
may not always be relevant
Advantages of training staff
better productivity
better quality products/services
better motivation
When may training be requried?
new working practises introduced
new employees join
technology/equpiment is introudced
new health and saftey legilsation
disadvantgaes of training employees
employees may leave the business
costly
productivity falls when employees are away from the workplace
