14 - Organisational design

Question 1

Role of a director

Answer 1

Employed to run the business
May have ultimate authority or theremay be a group of directors who take repsonsiblity

Question 2

Role of manager

Answer 2

Making day-to-day decisions
controls an aspect of the business

Question 3

Role of a supervisor

Answer 3

Regulates the work of another employee

Question 4

Role of a team leader

Answer 4

motivates their team
takes a leadership role within their own team

Question 5

Organisational design

Answer 5

How a business responds to external factors and how people within a business related to one another

Question 6

Factors within organisational design

Answer 6

• authority
• delegation
• span of control
• decision making process
• hierachy

Question 7

Chain of comand

Answer 7

The levels within the hierachy, more levels may be added to the chain as an orgnaisation grows

Question 8

Span of control

Answer 8

The number of employees that a manager is directly repsonsible fr

Question 9

Tall organisation

Answer 9

A business with a large chain of command butsmall span of control

Question 10

Flat organisation

Answer 10

a business with a wide span of control, that encourages delegation to team leaders, a smaller chain of command

Question 11

Delegation

Answer 11

Passing down authority through the business

Question 12

Benefits of delegation

Answer 12

lessens the workload on managers
job enrichment for lower staff

Question 13

Centralisation

Answer 13

when decision making is mostly done by senior managers in a buisiness

Question 14

Benefits of centralisation

Answer 14

• suitable in times of crisis
• effectve at cost minimisation
• appropraite when workers are low skilled and managers have the knowledge
• works well where standardisation is needed

Question 15

Decentralisation

Answer 15

when the majority of decisions are delegated to managers in charge or regions, fucntions and product categories

Question 16

Benefits of decentralisation

Answer 16

• flexbile working conditions
• job enrichment
• reduce workload on senior managers
• good when local teams are best placed to make decisions to meet customers needs
• approproiate where business is spread over a wide area and cultures/trends change

Question 17

Role of an operative

Answer 17

skilled worker, involved in production or service proviison such as assembling caars or in IT

Question 18

Matrix structure

Answer 18

connects staff with people with specialist skills.people from across the business form specialist teams

Question 19

Benefits of a tall sturtcure

Answer 19

tighter control of subordinates
clear managment sturcture
clear route of promotion, increased motivation

Question 20

Negatives of a tall structure

Answer 20

costly
poor communication
slow decision making

Question 21

Benefits of a flat sturcture

Answer 21

good communication
lower managment costs
quicker decision making, approval isnt needed from lots of managers
better motivated employees, less monitored and more empowere

Question 22

Drawbacks of a flat sturcture structure

Answer 22

may lose control of the workforce
less productivity possible
burden on managers

Question 23

Benefits of a matrix structure

Answer 23

flexibility
motivated employees

Question 24

Drawbacks of a matrix structure

Answer 24

requires more secreterial staff an office staff
may be difficult to co-ordinate the team