2.6 Conflic Avoidance, Management & Dispute Resolution Procedure Flashcards

1
Q

How can you avoid conflict in the first instance?

A

-Clearly state the responsibilities of each party
-Clear and continuous communication
-Put everything in writing
-Follow company procedure and policy
-Follow RICS standards

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2
Q

Causes of disputes?

A

Commercial disagreements.
Unclear and conflicting drawing/specs.
Teams under pressure.
Unclear scope of service.

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3
Q

What are the main forms of ADR?

A

Negotiations
Mediation
Adjudication

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4
Q

What is the TCC?

A

Technology and Construction Court - handles cases less than £250k for disputes about building, engineering and surveying.

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5
Q

What is mediation?

A

A neutral third-party facilitates discussions with goal of reaching a settlement. The power to settle remains with the parties. This process is non-binding.

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6
Q

What is conciliation?

A

Similar to mediation. A conciliator provides a “recommendation”. Also not binding.

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7
Q

What is adjudication?

A

Provides a fast working solution so parties can resume with work. The finding is binding with no appeal.

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8
Q

What is the adjudication process?

A

-Parties serve notice of intention to refer dispute to adjudication.
-To prevent voiding the adjudication, the referring party must its Referral(statement of case) within 7 days of the notice.
-Within the 7 day period the referring party must obtain the adjudicator.
-The adjudicator must set out a timetable for referral response.
-Adjudicator must make a decision with 28 days of the referral.

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9
Q

Who pays for the Adjudication?

A

Both parties agree within the contract but the adjudicator can decide.

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10
Q

What is arbitration?

A

Formal, non-court alternative to resolve disputes. Arbitrator makes a binding decision.

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11
Q

Advantages of arbitration?

A

-Private.
-Speed.
-Arbitrator can have relevant experience.
-Decision can be enforced as a judgement in court.

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12
Q

Disadvantages of arbitration?

A

-Parties bear the costs of both the arbitrator and venue.
-Limited appeal rights.
-May be uneconomical if the disputed amount is small.

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13
Q

What is litigation?

A

A party brings the claim to civils court. The nature and severity will determine the court it is heard in.

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14
Q

Advantages of litigation?

A

Judge can impose sanctions for non-compliance, hastening compliance.
Judge can order interim relief why final judgement is pending.
If errors of fact or law are made, defined rights of appeal are there.

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15
Q

Disadvantages of litigation?

A

-Great cost.
-Potentially long period before judgement.
-Public proceeding.
-Judgement is subject to appeal.

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16
Q

What were the dispute options under my contract?

A

Option selected was W2
- W1 = Senior reps > adjudication
- W2 = Senior reps > adjudication with HGCR act
- W3 = Dispute avoidance board