2.3-4 DSS Flashcards
1
Q
DSS
A
Organized collection of:
- People
- Procedures
- Software databases
- Devices used to support specific problems
Unstructured/semi-structured problems
Used by:
Higher levels of management
Custom designed for specific business problems
2
Q
Characteristics of a DSS
A
- Ease of use
- Forecasting, statistical analysis, financial analysis: net present value & internal rate of return - Flexibility
- Conduct what-if - Relevance
Delivers the right info to the right person at the right time - Functions
3
Q
Functions of a DSS
A
- Handle large amounts of data from many sources:
A.) Ability to store info for reports & queries ie. Microsoft Access
B.) Ability to access info from other databases, enter external data and incorporate it into per-specified models
- Report & Presentation Flexibility:
Generating many types of reports in many formats - Consolidate Information
- Textual & graphical Orientation:
Can produce graphics, text, numbers in a variety of ways - Support drill-down analysis:
Different levels of details - Perform Complex analyses using advanced software
- Supports optimization approaches
- Use simulation
- Goal-Seeking
Capability to specify goals and how to achieve them
4
Q
Capabilities of a DSS
A
- Support problem-solving
- Support for different decision frequencies
- Different problem structures
unstructured/semi-structured where relationships are unclear - Various Decision-Making Levels
Operational
Tactical
Strategic