2.2-1 Types of Info Systems

Question 1

Operations Support Systems

Answer 1

TPS:
Captures and processes data that describes fundamental business transactions like order processing, inventory purchases, payroll

Provides transaction based info for management DSS

Question 2

MIS

Answer 2

Aid the role of management
Routine management functions
Focused on: operations,structured tasks
Improve efficiency of operations

Question 3

DSS

Answer 3

Supports SPECIFIC decision making that are semi-structured
- What-if scenarios for TACTICAL decisions

New tools are being created to analyze contents: DASHBOARDS

Question 4

ESS

Answer 4

SPECIALIZED DSS helps top-level management
Unstructured problems/decisions
Designed to: help executives find info when they need it, in the form they need it

Typically implemented to provide online query/report generation without pre-set formats