19. Improving Organisational Structures Flashcards

1
Q

Organisational chart.

A

A diagram showing job titles, lines of communication and responsibilities within a business

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2
Q

Levels of hierarchy

A

The number of layers of management and supervision existing in an organisation.

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3
Q

Chain of command

A

The lines of authority within the business

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4
Q

Lines of communication

A

How information in passed up, down or across organisation

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5
Q

Span of control

A

The number of subordinates, one job/post holder is responsible for.

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6
Q

Workload

A

How much work one employee, department or team have to complete in a given time period.

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7
Q

Job role

A

The tasks involved in a particular job

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8
Q

Delegation

A

Passing the authority to make specific decisions to somebody further down the organisational hierarchy

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9
Q

Communication flows

A

How information in passed around an organisation.

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10
Q

Workforce role

A

The tasks involved in a particular level or grade of job within and organisation

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11
Q

Organisational structure.

A

The way the jobs, responsibilities and power within a business are organised

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