1.4.4 MOTIVATIONAL THEORIES (TAYORS SCIENTIFIC MANAGEMENT)

Question 1

who made the theory

Answer 1

Frederick Winston Taylor - father of scientific management

Question 2

background of the theorist

Answer 2

• started as a machinists apprentice
• became a mechanical engineer
• became a management consultant

Question 3

what does the theory focus on

Answer 3

improving economic efficiency and labour productivity through systematic studies and analysis (requires financial and non financial motivators)

Question 4

the 4 key principles

Answer 4

1) TIME STUDIES - analysing tasks to determine the most efficient way to perform
2) STANDARDISATION - establishing standard procedures to ensure consistency
3) SPECIALISATION - assigning specific tasks to workers based on their skills
4) INCENTIVE PAY - offering financial incentives for increased output

Question 5

when to use the theory

Answer 5

• manufacturing settings
• high volume production
• new processes

Question 6

advantages of the theory

Answer 6

• can lead to significant increased efficiency
• clear roles reduce ambiguity
• can lower production costs
• foundation for model management

Question 7

disadvantages of the theory

Answer 7

• neglecting of human factors
• may lead to repetitive tasks
• resistance to change
• limited flexibility