1.4.4 MOTIVATIONAL THEORIES (MAYOS HUMAN RELATIONS)

Question 1

who was it conducted by

Answer 1

Elton Mayo in the 1920/30s

Question 2

background of the theorist

Answer 2

• lecturer at uni of Melbourne
• primarily focused on industrial phycology and the several aspects of work, particularly how behaviour effects productivity

Question 3

what does the theory state

Answer 3

that employee motivation and productivity are significantly influenced by social factors and interpreted relationships

Question 4

key principles of the theory

Answer 4

1) SOCIAL NEEDS - motivated by social interactions and relationships
2) GROUP DYNAMICS - influence of informal groups and social networks
3) EMPLOYEE WELLBEING - attention to emotional needs
4) WORK ENVIRONMENT - supportive and positive atmosphere
5) RECOGNITION - unique needs and motivation

Question 5

advantages of the theory

Answer 5

• enhanced employee satisfaction
• improved productivity
• better communication
• reduced turnover

Question 6

disadvantages of the theory

Answer 6

• neglect of economic factors
• potential for goods think
• implementation challenges
• limited focus on individual differences