1.4.2 TRAINING Flashcards
1
Q
what is training
A
the process of enhancing an employees knowledge or skill
2
Q
why offer training
A
- increased productivity and efficiency
- encourages autonomy
- lower labour turnover
- improved motivation
- reduced defects and mistakes
3
Q
3 types of training
A
1) induction = when your first hired
2) on the job = internal whilst working
3) off the job = external off work
4
Q
A
