14 - Managing strategic change - the process dynamic Flashcards
Define strategic change
A mixture of rational, considered and proactive strategy combined with emergent and often reactive strategic decisions
3 levels of change
Mega level - considering long term generally very complex - eg. acquisition
Macro level - involving inputs and outputs of main org system - eg. change in production line from manual to robotic
Micro level - changes that can be achieved by individuals or teams
Martin’s change matrix - 4 ways in which change can be recognised and controlled (explain diagram)
Scale of impact on left
Degree of planning at top
Bottom row - adaptive
Top row - fracturing
Left column - unplanned
Right column - planned
Top left - Crisis
Bottom left - Surprise
Top right - Strategic
Bottom right - Incremental
Where in Martin’s change matrix is most relevant going forwards for ETI?
(2)
Planned & Fracturing = Strategic
in order to avoid
Unplanned & Fracturing = Crisis
Robins and Judge - 6 environmental forces of change
- People
- Technology
- Economy
- Competition
- Social
- Politics
Good to drop into an answer - which 2 thinkers did Robbins and Judge in many ways build on?
Tichy and Kanter
What is Kurt Lewin’s methodology on considering change within an organisation
Forces that restrain desired change need to be reduced to allow forces that drive desired change to naturally have effect
Explain Lewin’s force field diagram
- Driving forces on the left, pushing (arrows pointing) right towards ‘TODAY’ point
- Restraining forces on right, pushing (arrows pointing) left from ‘FUTURE’ point to ‘TODAY’ point
- External above each set of arrows
- Internal below each set of arrows
Benefit of doing a Lewin’s force field analysis
We can recognise restraining forces and reduce these are offset these by use of driving forces.
Which other method is force field analysis not radically different from?
SWOT analysis
