12 Roadblocks Flashcards
What is the definition?
Not the coach approach
What are acronyms/sklls/needs?
Within the coach approach it is easy to fall into the expert approach which can lead them into using the 12 roadblocks of communication but accepting a challenge within the partnership allows the client and the coach to look at things from a different perspective which leads to positive transformations.
What are the principles?
Ordering, demanding, correcting
> Warning, cautioning, threatening
> Giving advice, making suggestions, providing solutions
> Persuading w/logic, arguing, lecturing >Telling people what to do, moralizing >Disagreeing, judging, criticizing or blaming
> Agreeing, approving, praising
> Shaming, ridiculing, labeling
> Interpreting/analyzing
> Reassuring, sympathizing, consoling > Questioning/probing
> Withdrawing, distracting, humoring, changing the subject