12 Company Officer II

Question 1

Writing skills are vital company officer ii may be required to develop

Answer 1

Written reports
Press releases
Memos
Policies
Procedures

Question 2

The Commonwealth is a state in which government functions with

Answer 2

The common consent of the people

Question 3

Agencies for departments might interact with that fall under Department of Homeland Security and FEMA

Answer 3

United States fire administration.
National fire Academy.
Emergency management Institute.
US Coast Guard

Question 4

Agencies that fall under Department of Agriculture

Answer 4

US forest service. Farm service agency

Question 5

OSHA falls under what federal organization

Answer 5

Department of labor

Question 6

Agencies fire departments might deal with that fall under the department of Health and Human Services

Answer 6

CDC. National Institute for occupational safety and health NIOSH

Question 7

A public department that might provide heavy equipment for collapse or trench rescue operations

Answer 7

Public works

Question 8

To ensure and affect the response, what should be used as a model for response management in the area contingency plans.

Answer 8

National incident management system based ICS for unified command

Question 9

What was created to integrate federal government prevention, preparedness, response recovery and mitigation plans into one discipline all hazard approach to domestic incident management

Answer 9

US national response plan, NRP

Question 10

Formative evaluation

Answer 10

An ongoing process throughout an employee’s career

Question 11

Summative evaluation

Answer 11

The company officers final assessment of the individual’s performance

Question 12

Summative evaluations are conducted at what times

Answer 12

And of probation.
Annual performance review.
Performance improvement or disciplinary purposes.

Question 13

To successfully manage change the company officer must know the forces that create and cause change and

Answer 13

The change process itself

Question 14

Change can originate from two forces

Answer 14

Internal, external

Question 15

Where do internal change forces originate

Answer 15

From within the unit/organization include changes that are created by delegation of responsibility

Question 16

External change forces originate from

Answer 16

Political decisions economic trends service demands

Question 17

The prospect of change may cause people to go through the 4 change process stages

Answer 17

Denial. Resistance. Exploration. Commitment

Question 18

Types of change that an organization may have to undergo include

Answer 18

Strategic. Structure. Technology. People

Question 19

Reasons to resist change

Answer 19

Uncertainty. 
Loss of control or power. 
Fear of loss. 
Self interest. 
Learning anxiety. 
Lack of trust. 
Lack of shared vision

Question 20

Resistance to change can be overcome using the following seven basic steps

Answer 20

Create a climate for change.
Plan for change.
Communicate advantages and effects of change.
Meet needs of organization and employees.
Involve employees in change process.
Provide support for employees during change.
Seek input and support opinion leaders

Question 21

Change agent as a person who

Answer 21

Needs a change project or initiative. They define research plan and carefully select members of a change team

Question 22

A model for change has been created to facilitate most forms of change facing an organization, it is based on five steps

Answer 22

Recognize the need for change. 
Identify resistance and address it. 
Plan to change interventions. 
Implement the change. 
Control the change

Question 23

Follow the program is a formal part of the change process continues to monitor

Answer 23

The changes affect

Question 24

John kotter 1990 8 reasons why change fails

Answer 24

Process too complex. 
Lacks universal support. 
Lack of clear vision. 
Failure to communicate vision. 
Allowing barriers in the way
Not planning for short term results
Declaring completion too soon
Failure to make change part of culture.

Question 25

Company officer ii duties

Answer 25

Prepare projects and divisional budgets.
Develop budgets.
evaluate resource needs of assigned units.
Understand purchasing process.