1 The Company Officer Flashcards

1
Q

Company officers can give a positive or negative effect on the organizations reputation becaus

A

They are first contact with all customers

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2
Q

Supervisor

A

Person responsible for directing the performance or other people or employees

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3
Q

The company officer performs many functions

A

Provides leadership
Act as role model
Gives advice
Provide representation for members to admin
Seeks to resolve interpersonal conflict
Applying counseling or coaching when needed
Direct work and ensure readiness

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4
Q

Most important task of company officer

A

Ensure the safety of the units personnel

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5
Q

The company officer is responsible for the members and their

A

Actions while on duty

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6
Q

Attempting to r placate the personality and behavior of the previous officer can cause

A

Resentment and loss of respect for the new officer.

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7
Q

In order to take advantage of the opportunities that being a officer provides, a new officer should try the following approaches

A
Communicate effectively
Apply appropriate supervisory techniques
Manage effectively
Project a command presence
Develop and appropriate leadership style
Show respect to others
Be loyal to comany, organization, public
Be a positive and ethical role model
Live by personal and professional ethics 
Set high yet attainable standards
Value diversity in people and situations
Praise accomplishments
Listen to others
Commit to ends action and training
Remain humble
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8
Q

Categories listen in nfpa 1021

A
Human resources management
Community and gvnt relations
Administration
Inspection and investigation
Emergency service delivery
Health and safety
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9
Q

Level I fire officers must be able to perform the following human resource management duties

A

Provide effective supervision for emergency and non emergent activities
Assign tasks
Evaluate personal performance
Provide company level training activities
Admin policies and procedures effectively
Recommend actions when situation exceed

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10
Q

Company officers in small departments may be responsible for reporting to members of the local authority or interacting with managers in other departments within the jurisdiction, such as

A

Public works
Human resources
Finance and revenue

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11
Q

A company officer maintains record of unit activities and prepares

A

Reports based on these records

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12
Q

Company officers may be responsible for cause determination, that may require the following actions be performed

A

Secure incident scene
Preserve evidence
Interview witnesses and emergency personnel
Notify fire investigator if warranted

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13
Q

Company officers should take these actions while performing salvage at crime scenes

A

Notify appropriate LE agency
Designate area as crime scene
Maintain security of scene until investigators arrive

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14
Q

The officer supervising the first arriving unit to an incident is responsible for

A

Initial size up
Establishing ICS
Allocating resources to control incident

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15
Q

Ensuring the health and safety of all personnel requires the following actions

A

Apply health and safety standards daily
Implement safety related policies and procedures
Monitor personnel to ensure safety guidelines are met
Report all situations that involve job related injuries or fatalities
Act as a role model by adhering to accepted health and safety practices

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16
Q

The transition from follower to leader occurs over time and requires man personal changes, a new officer must

A

Understand the importance of the position
Recognize challenges, expectations, opportunities, commitment required
Know the responsibilities
Know the duties
Act ethically