1 The Company Officer Flashcards
Company officers can give a positive or negative effect on the organizations reputation becaus
They are first contact with all customers
Supervisor
Person responsible for directing the performance or other people or employees
The company officer performs many functions
Provides leadership
Act as role model
Gives advice
Provide representation for members to admin
Seeks to resolve interpersonal conflict
Applying counseling or coaching when needed
Direct work and ensure readiness
Most important task of company officer
Ensure the safety of the units personnel
The company officer is responsible for the members and their
Actions while on duty
Attempting to r placate the personality and behavior of the previous officer can cause
Resentment and loss of respect for the new officer.
In order to take advantage of the opportunities that being a officer provides, a new officer should try the following approaches
Communicate effectively Apply appropriate supervisory techniques Manage effectively Project a command presence Develop and appropriate leadership style Show respect to others Be loyal to comany, organization, public Be a positive and ethical role model Live by personal and professional ethics Set high yet attainable standards Value diversity in people and situations Praise accomplishments Listen to others Commit to ends action and training Remain humble
Categories listen in nfpa 1021
Human resources management Community and gvnt relations Administration Inspection and investigation Emergency service delivery Health and safety
Level I fire officers must be able to perform the following human resource management duties
Provide effective supervision for emergency and non emergent activities
Assign tasks
Evaluate personal performance
Provide company level training activities
Admin policies and procedures effectively
Recommend actions when situation exceed
Company officers in small departments may be responsible for reporting to members of the local authority or interacting with managers in other departments within the jurisdiction, such as
Public works
Human resources
Finance and revenue
A company officer maintains record of unit activities and prepares
Reports based on these records
Company officers may be responsible for cause determination, that may require the following actions be performed
Secure incident scene
Preserve evidence
Interview witnesses and emergency personnel
Notify fire investigator if warranted
Company officers should take these actions while performing salvage at crime scenes
Notify appropriate LE agency
Designate area as crime scene
Maintain security of scene until investigators arrive
The officer supervising the first arriving unit to an incident is responsible for
Initial size up
Establishing ICS
Allocating resources to control incident
Ensuring the health and safety of all personnel requires the following actions
Apply health and safety standards daily
Implement safety related policies and procedures
Monitor personnel to ensure safety guidelines are met
Report all situations that involve job related injuries or fatalities
Act as a role model by adhering to accepted health and safety practices