Workforce Performance Flashcards

1
Q

List 3 ways that workforce performance can be measured

A

1 absenteeism rates
2 labour turnover
3 labour productivity

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2
Q

How do you calculate a businesses absenteeism

A

Total number of workers x number of working days in a year = total number of working days

Total number of absences a year divided by days that should have been worked x 100

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3
Q

What is the impact of high absenteeism

A

Indicates Dissatisfied , demotivated workforce
It also increases costs for a business and impacts on quality

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4
Q

Illness only accounts for half of absences what are other reasons for absence

A

Personal or domestic issues ,bullying in workplace, responsibility for children or elderly parents , low pay, demotivation and hangover

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5
Q

What is labour turnover

A

Measure of the rate at which employees are leaving

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6
Q

How do you calculate % turnover

A

Divide the number of staff leaving ny the number of full time employees x 100

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7
Q

What is labour productivity

A

Measure of efficiency the business turns production into input and output

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8
Q

Why is labour productivity such an important measure

A

Because of thee impact on labour costs per unit produced. Higher productivity means lower labour costs

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9
Q

How is labour productivity calculated total

A

Total output per period of time divide by average number of employees per period of time

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